Wireless News Desk
Service Monitors Windows/Unix Systems from Mobile Phones
SCO Announces Release of HipCheck Mobility Service Version 1.1 with Expanded Platform Support and Internationalization
Apr. 21, 2008 02:00 PM
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The SCO Group announced the availability of a new release of
its HipCheck solution, version 1.1. HipCheck sets triggers for real-time event
alerts and the ability to respond to alerts by viewing critical parameters and
executing system commands from the convenience of a mobile phone. These new
enhancements provide system administrators with monitoring and intervention
features, and provides support on a wider variety of smart phones, including BlackBerry,
Nokia, and Samsung models. HipCheck is a mobile administration solution that
combines system monitoring and alerts with secure mobile intervention. HipCheck
allows IT managers to use Windows Mobile or Java-capable mobile phones to
monitor Windows or UNIX systems or other UNIX variants.
With this latest release, HipCheck version 1.1 now supports a growing list of
Java-capable mobile phones from BlackBerry, Nokia, and Samsung. HipCheck 1.1
adds a new Audit Trail feature that allows an account administrator to view
recent HipCheck events, alerts, and action activities selectable by past number
of days and the ability to sort by user name, monitored system name, or type of
activity. Every alert or response action is recorded for later viewing using
this audit feature. HipCheck 1.1 also adds support for Windows Mobile 6 and a
new Windows Mobile and Windows native client user interface for streamlined
usability as well. Graphical icons and buttons enhance the user experience. The
new version of HipCheck includes support for agents of additional UNIX variants
and an enhanced command execution feature that allows any command to be entered
and executed from a mobile client. This allows an IT manager to reboot a
system, add network access for clients, or execute many other commands via a
mobile phone instead of being tethered to a desk. Executed commands can be
viewed in the new Task Results view of all commands executed in the previous 24
hours. A new view of all software components that have been installed on
monitored systems is also included.
HipCheck 1.1 now includes language support for Japanese. Additional language
support is certain to be added in the future.
"System administrator efficiency has increased where customers have
adopted HipCheck," said Andy Nagle, senior director of product development
at SCO. "IT tasks that traditionally required personnel to be sitting at a
system console can now be executed from a mobile handset. This is particularly
useful when IT support personnel are on-call nights and weekends," said
Nagle. "Resellers and system integrators who provide on-call IT management
for small businesses have found HipCheck to be a cost-effective solution for
customers, enabling them to reduce expensive on-site visits while maintaining system
uptime," said Nagle.
The instant a condition reaches a user-specified threshold, HipCheck sends an
SMS or email message to the authorized technician's mobile phone. "Early
Warning" alerts may be set to specified parameters so that the technician
can take preventative or corrective action from the phone, often before system
users even recognize that a problem has occurred.
"The real-time and mobile nature of HipCheck enables system administrators
to monitor and proactively manage critical environments anytime, anywhere,"
said Jeff Hunsaker, president and chief operating officer for SCO Operations.
"HipCheck version 1.1 provides a broader support of mobile devices, which
expands the market for this innovative mobile product," said Hunsaker.
HipCheck is a mobile application built on the high-performance, scalable and
secure mobile server technology from SCO, which changes the way companies do
business. HipCheck is the perfect solution for customers and solution providers
who must manage distributed server systems where there is limited local system
administrator staff available.
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