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Siemens Announces OpenScape Contact Center Solution for the OpenScape Unified Communications Server
Siemens Communications introduced the OpenScape Contact Center, a comprehensive voice, unified communications and customer interaction software solution designed to work with virtually any existing telephony environment. It is based on Siemens' OpenScape Unified Communications (UC) Server, which removes the artificial legacy barriers between separate voice, video and unified communications systems to enable a comprehensive suite of UC applications.
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PM Hut wrote: Here's a complementary article on [http://www.pmhut.com/the -mini-project-manager-con cept The benefits of the bottom-up approach in Project Management].
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