Welcome!

Mobile IoT Authors: Yeshim Deniz, Elizabeth White, Pat Romanski, Liz McMillan, Rostyslav Demush

Related Topics: @CloudExpo, Mobile IoT, Cloud Security

@CloudExpo: Blog Post

Choosing Your Mobile Device Management Solution | @CloudExpo #Cloud #Compliance

There are many solutions out there, and selecting the right solution for your enterprise may seem challenging

10 Things to Consider As You Choose Your Mobile Device Management Solution
By Nikhil Nayak, Product Analyst, ManageEngine

The past decade has seen an increasing trend in employees using mobile devices like smartphones and tablets to aid in their work. This trend has fostered organizations to adopt practices like bring-your-own-device (BYOD) with hopes of improving employee productivity and efficiency. There is, however, a downside to this because such practices pose major risks concerning corporate data security and data management. In order to ward off these risks, enterprises seek out reliable mobile device management (MDM) solutions.

There are many solutions out there, but selecting the right solution for your enterprise may seem challenging - especially if you're not aware of what to look out for. Here is a list of 10 things to consider as you choose your MDM solution.

1. Understand your business needs and security standards
Every industry is different in its functioning. Defense, health care, IT, retail and others each have their own security requirements. For example, a nation's defense sector will have far more protocols and security clearance requirements when compared with its logistics industry. Therefore, it is essential to be aware of your industry's standards to ensure that there is no ambiguity while performing research on the available features of an MDM solution.

2. Know what's in store while embracing mobility
An enterprise that decides to go mobile should be aware of the associated pros and cons. Let's say that your organization supports BYOD, which allows employees to use their personal mobile devices to perform company-related tasks such as accessing work-related content. Employees would want the ability to complete routine tasks from their smartphones during their downtime so they can focus on mission-critical work while at their desks. This invariably poses a risk in the form of data leakage due to factors such as malware or device theft.

3. Understand app management and security
Managing mobility in organizations involves combating security risks concerning devices and apps. Existing security awareness programs are targeted toward desktop users. If an enterprise is looking to adapt to a mobile environment, these programs have to be revisited to focus on the usage and risks involved with mobile devices. An enterprise should educate its employees to use trusted sources and avoid suspicious third-party sites for app downloads. It should discourage the habit of tapping "Continue" during app installations. An ideal MDM solution has features that prevent suspicious apps from being installed.

4. Segment your organization based on level of trust
Segments in an enterprise can be either hierarchical or departmental. Regardless, certain employees might have access to data that won't be available to others, such as a taxi service provider whose drivers require passengers' pickup and drop-off locations. Their mobile devices can be provisioned to show only this data on an app. However, their superiors can access further details such as passenger email ID and age, which they can use to make data-driven decisions. To maintain tiered protection, top-level employees require stronger encryption and more flexibility.

5. Set policies and restrictions for devices and apps
An ideal MDM solution would let you push policies onto mobile devices. By setting up policies, you can restrict certain device functions. Consider the following situation: Your company has come up with a breakthrough product idea in a market with no other offering that is even remotely similar to yours. Your R&D team is working on materializing this product. To ensure that there is not even the slightest data leak, you need to disable data distribution by preventing local printing or data storage.

6. Identify non-compliant devices
Jailbroken and rooted devices always pose a greater risk because they're an easy target for malware and cyberattacks. You need a system that can quarantine devices so threats cannot spread after detecting malware, app risks, network attacks and other threats. Enterprise data is regularly compromised simply because employees' devices aren't compliant with the enterprise's security policies. An ideal MDM solution should detect whether a device is compliant. It should also let you device lock or remote wipe non-compliant devices and bar them from your organization's network.

7. Create awareness among users
Employees might find an MDM solution to be an invasion of their privacy. While this isn't true, you must take steps to ensure that there are no misconceptions regarding user privacy invasion. An enterprise has to educate its employees on the need for securing mobile devices, while also making them feel comfortable about the MDM setup. This can be done either by developing an end-user license agreement (EULA) or a general acceptance agreement that is shared and signed by the employees.

8. Audit regularly for compliance
Reporting and auditing are common approaches for guaranteeing compliance with regulations and organizational policies. In order to prove compliance, you would have to run regular audits. Along with running regular audits, an ideal MDM solution should be able to push secure apps and enable patching and updates for both devices and apps to ensure that the devices are compliant.

9. Embrace new technology with a bit of caution
There are plenty of device manufacturers out there, each running its own flavor of operating system - be it Android, iOS, Windows, Blackberry, Symbian and others. And the variety doesn't stop there. Every day, enhancements are made to devices to make them faster, increase their storage space and more. To make sure that your employees have what they need to be effective, you would have to survey and study every new device enhancement and app technology. Ideally, the bugs have been worked out before spending your money.

10. Deploy a good MDM solution
In mobile device management, no single solution is one-size-fits-all. An MDM solution is customizable to match an individual organization's requirements. Many industries such as health care, retail and IT can use MDM to their advantage through its ability to cater to their unique needs. Ask your vendor to help you adopt and establish effective day‐to‐day MDM practices.

As first published in IT Briefcase.

###

Nikhil Nayak is a product analyst at ManageEngine, the real-time IT management company and division of Zoho Corporation. For more information on ManageEngine, the real-time IT management company, please visit www.manageengine.com; follow the company blog at http://blogs.manageengine.com, on Facebook at http://www.facebook.com/ManageEngine and on Twitter @ManageEngine.

More Stories By ManageEngine IT Matters

ManageEngine believes IT management can be simple and affordable. Our authors share insights and how-to tips for SMBs and large enterprises. Over 120,000 companies around the world – including three of every five Fortune 500 companies – trust our products to manage their networks, data centers, business applications, and IT services, and security. We take a straightforward, customer-centric approach to IT management software. Our customers' needs drive our product philosophy. And we've built a strong, in-house R&D team to support our product team and turn customer requests into product realities. We look forward to hearing from you.

@ThingsExpo Stories
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
Amazon started as an online bookseller 20 years ago. Since then, it has evolved into a technology juggernaut that has disrupted multiple markets and industries and touches many aspects of our lives. It is a relentless technology and business model innovator driving disruption throughout numerous ecosystems. Amazon’s AWS revenues alone are approaching $16B a year making it one of the largest IT companies in the world. With dominant offerings in Cloud, IoT, eCommerce, Big Data, AI, Digital Assista...
In his session at Cloud Expo, Alan Winters, U.S. Head of Business Development at MobiDev, presented a success story of an entrepreneur who has both suffered through and benefited from offshore development across multiple businesses: The smart choice, or how to select the right offshore development partner Warning signs, or how to minimize chances of making the wrong choice Collaboration, or how to establish the most effective work processes Budget control, or how to maximize project result...
The Founder of NostaLab and a member of the Google Health Advisory Board, John is a unique combination of strategic thinker, marketer and entrepreneur. His career was built on the "science of advertising" combining strategy, creativity and marketing for industry-leading results. Combined with his ability to communicate complicated scientific concepts in a way that consumers and scientists alike can appreciate, John is a sought-after speaker for conferences on the forefront of healthcare science,...
In his keynote at 19th Cloud Expo, Sheng Liang, co-founder and CEO of Rancher Labs, discussed the technological advances and new business opportunities created by the rapid adoption of containers. With the success of Amazon Web Services (AWS) and various open source technologies used to build private clouds, cloud computing has become an essential component of IT strategy. However, users continue to face challenges in implementing clouds, as older technologies evolve and newer ones like Docker c...
Personalization has long been the holy grail of marketing. Simply stated, communicate the most relevant offer to the right person and you will increase sales. To achieve this, you must understand the individual. Consequently, digital marketers developed many ways to gather and leverage customer information to deliver targeted experiences. In his session at @ThingsExpo, Lou Casal, Founder and Principal Consultant at Practicala, discussed how the Internet of Things (IoT) has accelerated our abilit...
When shopping for a new data processing platform for IoT solutions, many development teams want to be able to test-drive options before making a choice. Yet when evaluating an IoT solution, it’s simply not feasible to do so at scale with physical devices. Building a sensor simulator is the next best choice; however, generating a realistic simulation at very high TPS with ease of configurability is a formidable challenge. When dealing with multiple application or transport protocols, you would be...
Data is the fuel that drives the machine learning algorithmic engines and ultimately provides the business value. In his session at Cloud Expo, Ed Featherston, a director and senior enterprise architect at Collaborative Consulting, discussed the key considerations around quality, volume, timeliness, and pedigree that must be dealt with in order to properly fuel that engine.
Detecting internal user threats in the Big Data eco-system is challenging and cumbersome. Many organizations monitor internal usage of the Big Data eco-system using a set of alerts. This is not a scalable process given the increase in the number of alerts with the accelerating growth in data volume and user base. Organizations are increasingly leveraging machine learning to monitor only those data elements that are sensitive and critical, autonomously establish monitoring policies, and to detect...
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Two weeks ago (November 3-5), I attended the Cloud Expo Silicon Valley as a speaker, where I presented on the security and privacy due diligence requirements for cloud solutions. Cloud security is a topical issue for every CIO, CISO, and technology buyer. Decision-makers are always looking for insights on how to mitigate the security risks of implementing and using cloud solutions. Based on the presentation topics covered at the conference, as well as the general discussions heard between sessio...
In his session at @ThingsExpo, Arvind Radhakrishnen discussed how IoT offers new business models in banking and financial services organizations with the capability to revolutionize products, payments, channels, business processes and asset management built on strong architectural foundation. The following topics were covered: How IoT stands to impact various business parameters including customer experience, cost and risk management within BFS organizations.
Recently, REAN Cloud built a digital concierge for a North Carolina hospital that had observed that most patient call button questions were repetitive. In addition, the paper-based process used to measure patient health metrics was laborious, not in real-time and sometimes error-prone. In their session at 21st Cloud Expo, Sean Finnerty, Executive Director, Practice Lead, Health Care & Life Science at REAN Cloud, and Dr. S.P.T. Krishnan, Principal Architect at REAN Cloud, discussed how they built...
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, provided an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settl...
IoT solutions exploit operational data generated by Internet-connected smart “things” for the purpose of gaining operational insight and producing “better outcomes” (for example, create new business models, eliminate unscheduled maintenance, etc.). The explosive proliferation of IoT solutions will result in an exponential growth in the volume of IoT data, precipitating significant Information Governance issues: who owns the IoT data, what are the rights/duties of IoT solutions adopters towards t...
With tough new regulations coming to Europe on data privacy in May 2018, Calligo will explain why in reality the effect is global and transforms how you consider critical data. EU GDPR fundamentally rewrites the rules for cloud, Big Data and IoT. In his session at 21st Cloud Expo, Adam Ryan, Vice President and General Manager EMEA at Calligo, examined the regulations and provided insight on how it affects technology, challenges the established rules and will usher in new levels of diligence arou...
Organizations planning enterprise data center consolidation and modernization projects are faced with a challenging, costly reality. Requirements to deploy modern, cloud-native applications simultaneously with traditional client/server applications are almost impossible to achieve with hardware-centric enterprise infrastructure. Compute and network infrastructure are fast moving down a software-defined path, but storage has been a laggard. Until now.
DXWorldEXPO LLC announced today that All in Mobile, a mobile app development company from Poland, will exhibit at the 22nd International CloudEXPO | DXWorldEXPO. All In Mobile is a mobile app development company from Poland. Since 2014, they maintain passion for developing mobile applications for enterprises and startups worldwide.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
The best way to leverage your CloudEXPO | DXWorldEXPO presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering CloudEXPO | DXWorldEXPO will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at CloudEXPO. Product announcements during our show provide your company with the most reach through our targeted audienc...