Welcome!

Mobile IoT Authors: Yeshim Deniz, Zakia Bouachraoui, Pat Romanski, Liz McMillan, Elizabeth White

Related Topics: @CloudExpo, Mobile IoT, Wearables

@CloudExpo: Blog Post

How Mobile Is Making the Life of Your Sysadmin a Nightmare | @CloudExpo #Cloud

It's official - BYOD is now the mobile strategy of choice for the majority of enterprises

How Mobile's Making the Life of Your Sysadmin a Nightmare (And What You Can Do to Help)

BYOD is awesome... except for the strain it's putting on IT. It's probably giving your sysadmin migraines. We're going to talk about what you can do about that.

It's official - BYOD is now the mobile strategy of choice for the majority of enterprises. According to a comprehensive survey carried out in 2014 by the Information Security LinkedIn Group, over 60% of large organizations either tolerate or allow the use of personal devices on their network. Here's the thing about that statistic, though - allowing it isn't the same as accepting it.

Many businesses don't have a choice in the matter.

"Just because BYOD has become standard operating procedure in most workplaces, doesn't mean the practice has stopped causing challenges for IT," explains Network World's Ellen Messmer. Today's IT professionals are forced to navigate a complex landscape of legal compliance, user privacy, device management, and application deployment - all while dealing with the fact that many employees are going to use their personal choices whether they want them to or not.  BYOD has become less a deliberate choice and more a forced adaptation.

"Cloud-based apps are an employee dream and a CIO nightmare," writes Anjali Acharya of Forbes. "Employees usually turn a blind eye to security and compliance concerns, because the pressure to perform takes priority." This, she says, has led to the birth of a trend known as shadow IT - where employees take command of which applications they use in the workplace; a task traditionally left to administrators.

In order to address this problem, enterprises cannot simply look at how their IT department operates. They need the cooperation of employees - the cooperation of men and women like yourselves. But what exactly can you do?

How can you make the life of your administrators easier without sacrificing anything in efficiency?

Relationship Management vs. Device Management
One of the driving factors behind shadow IT is the fact that, many traditional IT departments don't have the best relationship with other employees. They tend to be viewed as out-of-touch geeks whose obsession with security does little save for hinder our performance. As such, when a company-approved solution doesn't work, you're far more willing to resort to some unapproved alternative.

"Employees being ‘creative' led to IT boundaries being pushed hard;" continues Acharya. "In their minds, IT competes with what Google, Apple, Facebook and the like provide."

The first step, then, is to change how you think - and then change how you relate to your administrators by doing so. You need to realize that these people are trying to do their jobs, just like you. If you're having trouble with company-approved devices, they're likely just as frustrated as you are.

Talk to IT about what you need to do your job. Treat them more as partners than as unnecessary inconveniences. That's one of the best steps you can take.

What Else Can You Do About This?
In addition to establishing a more open relationship with the technical professionals in your organization, there are a few more things you can do to make the lives of the people in your IT department a little less stressful:

  • Make An Effort To Understand Security Policies: Mobile security policies, ill-advised though some may be, exist for a reason. It's up to you to make an effort to understand the rules and regulations handed down by your business - and to speak up when you feel as though they're hindering you.
  • Pay Attention To Your Own Mobile Safety: A recent study by Norton found out that most consumers are all too willing to trade privacy and security for free apps - and that a staggering 37% don't worry at all about getting a virus on their phone. If you're using your device within your business, this attitude is unacceptable. It isn't IT's job to keep your device secure - it's yours. If that involves keeping your personal life entirely out of your professional one, then so be it.
  • Don't Try To Use Unapproved Applications: If you feel as though a corporate-mandated device or application hinders your progress, don't simply pull out your phone and start trying to find a workaround.

Mobile Security Is a Joint Effort
One of the core drivers behind BYOD is employee empowerment. Although this certainly leads to significant gains in organizational productivity, this also means that enterprises cannot institute effective changes to their security regulations without the cooperation of staff. Just as IT professionals need to consider the needs of their users, so too do the users need to stop and think about IT.

More Stories By Tim Mullahy

Tim Mullahy is the founder of Liberty Center One, an enterprise class, tier 3 data center. Liberty offers a full range of technology solutions, including fully managed, co-located, virtual, dedicated and shared hosting services.

IoT & Smart Cities Stories
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...
Bill Schmarzo, author of "Big Data: Understanding How Data Powers Big Business" and "Big Data MBA: Driving Business Strategies with Data Science," is responsible for setting the strategy and defining the Big Data service offerings and capabilities for EMC Global Services Big Data Practice. As the CTO for the Big Data Practice, he is responsible for working with organizations to help them identify where and how to start their big data journeys. He's written several white papers, is an avid blogge...
Nicolas Fierro is CEO of MIMIR Blockchain Solutions. He is a programmer, technologist, and operations dev who has worked with Ethereum and blockchain since 2014. His knowledge in blockchain dates to when he performed dev ops services to the Ethereum Foundation as one the privileged few developers to work with the original core team in Switzerland.
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Whenever a new technology hits the high points of hype, everyone starts talking about it like it will solve all their business problems. Blockchain is one of those technologies. According to Gartner's latest report on the hype cycle of emerging technologies, blockchain has just passed the peak of their hype cycle curve. If you read the news articles about it, one would think it has taken over the technology world. No disruptive technology is without its challenges and potential impediments t...
If a machine can invent, does this mean the end of the patent system as we know it? The patent system, both in the US and Europe, allows companies to protect their inventions and helps foster innovation. However, Artificial Intelligence (AI) could be set to disrupt the patent system as we know it. This talk will examine how AI may change the patent landscape in the years to come. Furthermore, ways in which companies can best protect their AI related inventions will be examined from both a US and...
Bill Schmarzo, Tech Chair of "Big Data | Analytics" of upcoming CloudEXPO | DXWorldEXPO New York (November 12-13, 2018, New York City) today announced the outline and schedule of the track. "The track has been designed in experience/degree order," said Schmarzo. "So, that folks who attend the entire track can leave the conference with some of the skills necessary to get their work done when they get back to their offices. It actually ties back to some work that I'm doing at the University of San...
When talking IoT we often focus on the devices, the sensors, the hardware itself. The new smart appliances, the new smart or self-driving cars (which are amalgamations of many ‘things'). When we are looking at the world of IoT, we should take a step back, look at the big picture. What value are these devices providing. IoT is not about the devices, its about the data consumed and generated. The devices are tools, mechanisms, conduits. This paper discusses the considerations when dealing with the...