Welcome!

Mobile IoT Authors: Zakia Bouachraoui, Pat Romanski, Yeshim Deniz, Carmen Gonzalez, Liz McMillan

Related Topics: @CloudExpo, Mobile IoT, Wearables

@CloudExpo: Blog Post

How Mobile Is Making the Life of Your Sysadmin a Nightmare | @CloudExpo #Cloud

It's official - BYOD is now the mobile strategy of choice for the majority of enterprises

How Mobile's Making the Life of Your Sysadmin a Nightmare (And What You Can Do to Help)

BYOD is awesome... except for the strain it's putting on IT. It's probably giving your sysadmin migraines. We're going to talk about what you can do about that.

It's official - BYOD is now the mobile strategy of choice for the majority of enterprises. According to a comprehensive survey carried out in 2014 by the Information Security LinkedIn Group, over 60% of large organizations either tolerate or allow the use of personal devices on their network. Here's the thing about that statistic, though - allowing it isn't the same as accepting it.

Many businesses don't have a choice in the matter.

"Just because BYOD has become standard operating procedure in most workplaces, doesn't mean the practice has stopped causing challenges for IT," explains Network World's Ellen Messmer. Today's IT professionals are forced to navigate a complex landscape of legal compliance, user privacy, device management, and application deployment - all while dealing with the fact that many employees are going to use their personal choices whether they want them to or not.  BYOD has become less a deliberate choice and more a forced adaptation.

"Cloud-based apps are an employee dream and a CIO nightmare," writes Anjali Acharya of Forbes. "Employees usually turn a blind eye to security and compliance concerns, because the pressure to perform takes priority." This, she says, has led to the birth of a trend known as shadow IT - where employees take command of which applications they use in the workplace; a task traditionally left to administrators.

In order to address this problem, enterprises cannot simply look at how their IT department operates. They need the cooperation of employees - the cooperation of men and women like yourselves. But what exactly can you do?

How can you make the life of your administrators easier without sacrificing anything in efficiency?

Relationship Management vs. Device Management
One of the driving factors behind shadow IT is the fact that, many traditional IT departments don't have the best relationship with other employees. They tend to be viewed as out-of-touch geeks whose obsession with security does little save for hinder our performance. As such, when a company-approved solution doesn't work, you're far more willing to resort to some unapproved alternative.

"Employees being ‘creative' led to IT boundaries being pushed hard;" continues Acharya. "In their minds, IT competes with what Google, Apple, Facebook and the like provide."

The first step, then, is to change how you think - and then change how you relate to your administrators by doing so. You need to realize that these people are trying to do their jobs, just like you. If you're having trouble with company-approved devices, they're likely just as frustrated as you are.

Talk to IT about what you need to do your job. Treat them more as partners than as unnecessary inconveniences. That's one of the best steps you can take.

What Else Can You Do About This?
In addition to establishing a more open relationship with the technical professionals in your organization, there are a few more things you can do to make the lives of the people in your IT department a little less stressful:

  • Make An Effort To Understand Security Policies: Mobile security policies, ill-advised though some may be, exist for a reason. It's up to you to make an effort to understand the rules and regulations handed down by your business - and to speak up when you feel as though they're hindering you.
  • Pay Attention To Your Own Mobile Safety: A recent study by Norton found out that most consumers are all too willing to trade privacy and security for free apps - and that a staggering 37% don't worry at all about getting a virus on their phone. If you're using your device within your business, this attitude is unacceptable. It isn't IT's job to keep your device secure - it's yours. If that involves keeping your personal life entirely out of your professional one, then so be it.
  • Don't Try To Use Unapproved Applications: If you feel as though a corporate-mandated device or application hinders your progress, don't simply pull out your phone and start trying to find a workaround.

Mobile Security Is a Joint Effort
One of the core drivers behind BYOD is employee empowerment. Although this certainly leads to significant gains in organizational productivity, this also means that enterprises cannot institute effective changes to their security regulations without the cooperation of staff. Just as IT professionals need to consider the needs of their users, so too do the users need to stop and think about IT.

More Stories By Tim Mullahy

Tim Mullahy is the founder of Liberty Center One, an enterprise class, tier 3 data center. Liberty offers a full range of technology solutions, including fully managed, co-located, virtual, dedicated and shared hosting services.

IoT & Smart Cities Stories
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addr...
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
To Really Work for Enterprises, MultiCloud Adoption Requires Far Better and Inclusive Cloud Monitoring and Cost Management … But How? Overwhelmingly, even as enterprises have adopted cloud computing and are expanding to multi-cloud computing, IT leaders remain concerned about how to monitor, manage and control costs across hybrid and multi-cloud deployments. It’s clear that traditional IT monitoring and management approaches, designed after all for on-premises data centers, are falling short in ...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...