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Driving Digital with the Internet of Things By @TheEbizWizard | @ThingsExpo #IoT

The IoT story — as with the broader digital story — doesn’t end with the user interface

The word digital has been with us for years, but today it’s experiencing a renaissance, as enterprises in every industry reinvent themselves as software-driven organizations. And yet, digital paradoxically isn’t about software. Digital is all about the customer.

The only reason technology is central to the digital movement is because more than ever before, customer preferences and behavior are driving enterprise technology decisions. Customers—consumers as well as business-to-business—demand diversity in their technology touchpoints, ranging from computers to televisions smartphones to wearable devices—and more.

In particular, as technology continues its inexorable exponential pattern of faster processors, greater storage and smaller footprints, the number and diversity of technology touchpoints is exploding. This Internet of Things (IoT) encompasses a broad Wild West marketplace of human devices, from fitness wearables to gesture-controlled devices to retail beacons, tracking customers’ every move.

drivingdigital

The IoT story—as with the broader digital story—doesn’t end with the user interface. Machine-to-Machine (M2M) devices, ranging from heavy equipment telemetry to factory floor automation, are revolutionizing the power and versatility of automation across the board.

The customer experience, however, doesn’t end with the device; it begins with it. For enterprises to meet the diverse and dynamic needs of their customers, they must connect the dots between user interface and back-end technology, between front-office and back-office. Furthermore, this end-to-end technology story must perform—every time, in real time. Customers demand no less.

To complicate matters, nothing about this digital story is static. Every aspect of the end-to-end equation, from touchpoint to technology infrastructure to systems of record, is in a constant state of flux.

With this move to digital and the IoT in particular, everything is more and faster: more data, more endpoints, faster networks, faster business. How do we keep up, and even more importantly, how do we excel at this blistering pace?

Read the entire white paper at https://www.softwareag.com/corporate/rc/rc_perma.asp?id=tcm:16-133272.

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More Stories By Jason Bloomberg

Jason Bloomberg is a leading IT industry analyst, Forbes contributor, keynote speaker, and globally recognized expert on multiple disruptive trends in enterprise technology and digital transformation. He is ranked #5 on Onalytica’s list of top Digital Transformation influencers for 2018 and #15 on Jax’s list of top DevOps influencers for 2017, the only person to appear on both lists.

As founder and president of Agile Digital Transformation analyst firm Intellyx, he advises, writes, and speaks on a diverse set of topics, including digital transformation, artificial intelligence, cloud computing, devops, big data/analytics, cybersecurity, blockchain/bitcoin/cryptocurrency, no-code/low-code platforms and tools, organizational transformation, internet of things, enterprise architecture, SD-WAN/SDX, mainframes, hybrid IT, and legacy transformation, among other topics.

Mr. Bloomberg’s articles in Forbes are often viewed by more than 100,000 readers. During his career, he has published over 1,200 articles (over 200 for Forbes alone), spoken at over 400 conferences and webinars, and he has been quoted in the press and blogosphere over 2,000 times.

Mr. Bloomberg is the author or coauthor of four books: The Agile Architecture Revolution (Wiley, 2013), Service Orient or Be Doomed! How Service Orientation Will Change Your Business (Wiley, 2006), XML and Web Services Unleashed (SAMS Publishing, 2002), and Web Page Scripting Techniques (Hayden Books, 1996). His next book, Agile Digital Transformation, is due within the next year.

At SOA-focused industry analyst firm ZapThink from 2001 to 2013, Mr. Bloomberg created and delivered the Licensed ZapThink Architect (LZA) Service-Oriented Architecture (SOA) course and associated credential, certifying over 1,700 professionals worldwide. He is one of the original Managing Partners of ZapThink LLC, which was acquired by Dovel Technologies in 2011.

Prior to ZapThink, Mr. Bloomberg built a diverse background in eBusiness technology management and industry analysis, including serving as a senior analyst in IDC’s eBusiness Advisory group, as well as holding eBusiness management positions at USWeb/CKS (later marchFIRST) and WaveBend Solutions (now Hitachi Consulting), and several software and web development positions.

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