Welcome!

Mobile IoT Authors: Elizabeth White, AppDynamics Blog, Pat Romanski, Shelly Palmer, Scott Allen

Related Topics: @CloudExpo, Java IoT, Mobile IoT, Linux Containers, Open Source Cloud, Containers Expo Blog

@CloudExpo: Article

The Industry Needs to Stop Reacting to Outages

Virtualization, cloud and mobile have all demanded and enabled IT to extend the reach of mission-critical applications

It feels as if we can't even go a week anymore without hearing about a new breach or outage. For years, IT departments were always on stand-by should the unimaginable happen and were judged by how quickly they could curb a bad situation. These days, however, it's not good enough to fix a problem - even if it's taken care of within a few minutes. Questions start to arise the minute something bad happens, and to really show strength IT departments have to stop the problem before it happens. Magic? No, it's just being proactive and it's imperative more than ever that IT closely monitor the health of their infrastructure to keep the business running.

IT departments experience performance and availability issues on a daily basis, often not discovered until end users complain to customer service representatives or help desks. With IT environments becoming more complex, it's become increasingly important to identify where problems are originating in order to avoid downtime or performance-impacting events before they occur. How can IT predict the unimaginable?

First, stop focusing on troubleshooting. Companies like NASDAQ, Facebook, LinkedIn and Yahoo! experienced crippling outages in 2013 that impacted customers and hurt their bottom lines. What did they have in common? They weren't able to detect the problem until it was too late. These companies are surely presented with the resources that allow them to catch the issues before their customers were affected, yet their inability to implement a solution that allows them to fix a problem before it happens cost them time, money, and a hit to their reputation.

Technology issues are the last things one would expect to negatively impact a company's brand, but in reality nothing is more crucial to running a business than its datacenter infrastructure. Infrastructures today are expected to perform better, faster and more consistently than ever before. Couple this with adapting to an exponentially increasing rate of change, and you have a recipe for disaster.

IT organizations are now looking to consolidate data centers to reduce costs and improve efficiencies. Many are turning to virtualization technology to help them get more value out of their existing assets while improving the environmental impact. But virtualization adds an additional layer of complexity, making it difficult to see through the layers of abstraction into the underlying infrastructure. Most companies see a high-level view, but many times they are missing a huge piece of the puzzle that underpins virtualization and application support in the enterprise.

Why is it so important to see that piece of the puzzle? With a full view of their infrastructure, organizations are much more likely to catch performance issues earlier and resolve them more quickly. The differentiating factor here is that when you are continuously viewing your entire infrastructure, you are more able to see trends and matching patterns. When something is off, it stands out quickly because you know what to look for. Similar to the way the security industry evolved around threat detections, the IT industry needs to evolve around infrastructure management.

Three major technology developments - virtualization, cloud and mobile - have all demanded and enabled IT to extend the reach of mission-critical applications, but have limited the enterprise's ability to manage the underlying systems infrastructure. Because of these developments, the IT operations team is constantly chasing problems that are increasingly difficult to find and resolve. Virtualization specifically has demanded a balancing act. Ensure the required performance is available, while driving the highest level of utilization. Otherwise you've overprovisioned and are wasting cycles, money and resources.

Society today expects business applications to be available 24/7, without delay, and the old way of thinking - buy more boxes or throw hardware at the problem - only makes matters worse. What most IT organizations do not realize is that the solution is right there, within their existing infrastructures. It is imperative they realize the importance of regularly monitoring and proactively searching for symptoms that could lead to a new breach or outage.

By using technologies that shine a light into the darkest part of the datacenter and arming users with definitive insight into the performance, health and utilization of the infrastructure, organizations can shift their focus to finding trouble before it starts. Instead of being reactive, we can switch to being a proactive industry that is able to diagnose and resolve issues before they start negatively impacting a business. The result? Greatly improved performance of existing infrastructures that enable IT to align actual workload with requirements and drive the highest levels of performance and availability at the optimal cost.

More Stories By John Gentry

John Gentry has been with Virtual Instruments since early 2009, leading the team that is responsible for bringing Virtual Instruments message and vision to the market. He brings 18 years of experience in Marketing, Product Marketing, Sales and Sales Engineering in the Open Systems and Storage ecosystem. He was a double major in Economics and Sociology at the University of California, Santa Cruz. John first entered the technology field as a marketing intern for Borland International, where he went on to be the first Product Marketing Manager for their Java Compiler. Since then he has held various positions at mid-sized systems integrators and established storage networking companies.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@ThingsExpo Stories
Extracting business value from Internet of Things (IoT) data doesn’t happen overnight. There are several requirements that must be satisfied, including IoT device enablement, data analysis, real-time detection of complex events and automated orchestration of actions. Unfortunately, too many companies fall short in achieving their business goals by implementing incomplete solutions or not focusing on tangible use cases. In his general session at @ThingsExpo, Dave McCarthy, Director of Products...
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus...
Verizon Communications Inc. (NYSE, Nasdaq: VZ) and Yahoo! Inc. (Nasdaq: YHOO) have entered into a definitive agreement under which Verizon will acquire Yahoo's operating business for approximately $4.83 billion in cash, subject to customary closing adjustments. Yahoo informs, connects and entertains a global audience of more than 1 billion monthly active users** -- including 600 million monthly active mobile users*** through its search, communications and digital content products. Yahoo also co...
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
SYS-CON Events announced today that LeaseWeb USA, a cloud Infrastructure-as-a-Service (IaaS) provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. LeaseWeb is one of the world's largest hosting brands. The company helps customers define, develop and deploy IT infrastructure tailored to their exact business needs, by combining various kinds cloud solutions.
Is your aging software platform suffering from technical debt while the market changes and demands new solutions at a faster clip? It’s a bold move, but you might consider walking away from your core platform and starting fresh. ReadyTalk did exactly that. In his General Session at 19th Cloud Expo, Michael Chambliss, Head of Engineering at ReadyTalk, will discuss why and how ReadyTalk diverted from healthy revenue and over a decade of audio conferencing product development to start an innovati...
It’s 2016: buildings are smart, connected and the IoT is fundamentally altering how control and operating systems work and speak to each other. Platforms across the enterprise are networked via inexpensive sensors to collect massive amounts of data for analytics, information management, and insights that can be used to continuously improve operations. In his session at @ThingsExpo, Brian Chemel, Co-Founder and CTO of Digital Lumens, will explore: The benefits sensor-networked systems bring to ...
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
SYS-CON Events announced today that Venafi, the Immune System for the Internet™ and the leading provider of Next Generation Trust Protection, will exhibit at @DevOpsSummit at 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Venafi is the Immune System for the Internet™ that protects the foundation of all cybersecurity – cryptographic keys and digital certificates – so they can’t be misused by bad guys in attacks...
There will be new vendors providing applications, middleware, and connected devices to support the thriving IoT ecosystem. This essentially means that electronic device manufacturers will also be in the software business. Many will be new to building embedded software or robust software. This creates an increased importance on software quality, particularly within the Industrial Internet of Things where business-critical applications are becoming dependent on products controlled by software. Qua...
SYS-CON Events has announced today that Roger Strukhoff has been named conference chair of Cloud Expo and @ThingsExpo 2016 Silicon Valley. The 19th Cloud Expo and 6th @ThingsExpo will take place on November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. "The Internet of Things brings trillions of dollars of opportunity to developers and enterprise IT, no matter how you measure it," stated Roger Strukhoff. "More importantly, it leverages the power of devices and the Interne...
Large scale deployments present unique planning challenges, system commissioning hurdles between IT and OT and demand careful system hand-off orchestration. In his session at @ThingsExpo, Jeff Smith, Senior Director and a founding member of Incenergy, will discuss some of the key tactics to ensure delivery success based on his experience of the last two years deploying Industrial IoT systems across four continents.
CenturyLink has announced that application server solutions from GENBAND are now available as part of CenturyLink’s Networx contracts. The General Services Administration (GSA)’s Networx program includes the largest telecommunications contract vehicles ever awarded by the federal government. CenturyLink recently secured an extension through spring 2020 of its offerings available to federal government agencies via GSA’s Networx Universal and Enterprise contracts. GENBAND’s EXPERiUS™ Application...
The Internet of Things will challenge the status quo of how IT and development organizations operate. Or will it? Certainly the fog layer of IoT requires special insights about data ontology, security and transactional integrity. But the developmental challenges are the same: People, Process and Platform. In his session at @ThingsExpo, Craig Sproule, CEO of Metavine, demonstrated how to move beyond today's coding paradigm and shared the must-have mindsets for removing complexity from the develo...
SYS-CON Events announced today that MangoApps will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MangoApps provides modern company intranets and team collaboration software, allowing workers to stay connected and productive from anywhere in the world and from any device.
The IETF draft standard for M2M certificates is a security solution specifically designed for the demanding needs of IoT/M2M applications. In his session at @ThingsExpo, Brian Romansky, VP of Strategic Technology at TrustPoint Innovation, explained how M2M certificates can efficiently enable confidentiality, integrity, and authenticity on highly constrained devices.
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Digital Transformation, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportuni...
In today's uber-connected, consumer-centric, cloud-enabled, insights-driven, multi-device, global world, the focus of solutions has shifted from the product that is sold to the person who is buying the product or service. Enterprises have rebranded their business around the consumers of their products. The buyer is the person and the focus is not on the offering. The person is connected through multiple devices, wearables, at home, on the road, and in multiple locations, sometimes simultaneously...
“delaPlex Software provides software outsourcing services. We have a hybrid model where we have onshore developers and project managers that we can place anywhere in the U.S. or in Europe,” explained Manish Sachdeva, CEO at delaPlex Software, in this SYS-CON.tv interview at @ThingsExpo, held June 7-9, 2016, at the Javits Center in New York City, NY.