Welcome!

Mobile IoT Authors: Zakia Bouachraoui, Pat Romanski, Yeshim Deniz, Carmen Gonzalez, Liz McMillan

News Feed Item

CSG Invotas Survey Finds Long Time Horizon to Detect and Resolve Security Breaches

CSG Invotas, the exciting enterprise security business from CSG International, Inc. (NASDAQ: CSGS), today released the 2014 CSG Invotas security automation survey results.

The survey, conducted by independent research firm IDG, reveals that more than one-third of cyber attacks take hours to detect. Even more alarming, resolving breaches takes days, weeks, and in some cases, even months. Despite increased resource allocation designed to protect networks, the survey finds that 82 percent of respondents report no decrease in the number of network security events or breaches last year—and more than a quarter of those surveyed report an increase.

“There’s no doubt that improving intrusion response and resolution times reduces the window of exposure from a breach,” said Jen McKean, research director at IDG Research. “More companies seek security automation tools that will enable them to resolve breaches in mere seconds and help maintain business-as-usual during the remediation period.”

Researchers polled decision makers of information security, strategy, and solution implementations at companies with 500 or more employees. They explored the security challenges commercial organizations face when confronted with security breaches across their networks. Key findings include:

  • More than one-third of breaches take hours to detect
  • Resolving breaches can take days, weeks, or months
  • Ongoing management of electronic identities that control access to enterprise, cloud, and mobile resources take the most time to change or update during a security event
  • A majority of respondents seek ways to reduce response time in order to address risk mitigation, preserve their company’s reputation, and protect customer data
  • Sixty-one percent of respondents admit they are looking for ways to improve response times to security events

Business process automation solutions offer a new approach to the most difficult step in security operations: taking immediate and coordinated action to stop security attacks from proliferating. Building digital workflows that can be synchronized across an enterprise allows a rapid counter-response to cyber attacks. Speed, accuracy, and efficiency are accomplished by applying carrier-grade technology, replicating repetitive actions with automated workflows, and reducing the need for multiple screens.

“It is no longer a surprise to hear that a breach has compromised data related to customers, employees, or partners,” said Paul Nguyen, president of global security solutions at CSG Invotas. “CIOs recognize that they need faster, smarter ways to identify security breaches across their enterprises. More importantly, they need faster, smarter ways to respond with decisive and coordinated action to help protect threats against company reputation, customer confidence, and revenue growth.”

A quarter of respondents say they are comfortable with the idea of automating some security workflows and processes and that they deploy automation tools where they can. Fifty-seven percent of respondents say they are somewhat comfortable with automation for some low-level and a few high-level processes, but they still want security teams involved. On average, respondents report that 30 percent of their security workflows are automated today; but nearly two-thirds of respondents expect they will automate more security workflows in the coming year.

CSG Invotas offers CIOs and CISOs a revolutionary approach to threat mitigation and eradication. Instead of simply detecting and analyzing intrusions, Invotas provides proven automation and orchestration solutions to respond in real-time to emerging and ongoing cyber attacks. The full survey and key findings are available at http://info.csgi.com/idg-survey.

About CSG Invotas

CSG Invotas™ offers security orchestration and automation solutions that provide dynamic, real-time management of large security ecosystems. It enables security professionals to respond effectively to ever-changing cyber threats. Invotas builds upon CSG’s proven solutions and expertise to support the mitigation and eradication of cyber attacks across complex enterprise environments. For more information, please visit www.csginvotas.com.

About CSG International

CSG Systems International, Inc. (NASDAQ:CSGS) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile, and next-generation networks such as AT&T, Comcast, DISH, Orange, Reliance, SingTel Optus, Telecom New Zealand, Telefonica, Time Warner Cable, T-Mobile, Verizon, Vivo, and Vodafone. With more than 30 years of experience and expertise in voice, video, data, and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points. For more information, visit our website at www.csgi.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.
Digital Transformation is much more than a buzzword. The radical shift to digital mechanisms for almost every process is evident across all industries and verticals. This is often especially true in financial services, where the legacy environment is many times unable to keep up with the rapidly shifting demands of the consumer. The constant pressure to provide complete, omnichannel delivery of customer-facing solutions to meet both regulatory and customer demands is putting enormous pressure on...
IoT is rapidly becoming mainstream as more and more investments are made into the platforms and technology. As this movement continues to expand and gain momentum it creates a massive wall of noise that can be difficult to sift through. Unfortunately, this inevitably makes IoT less approachable for people to get started with and can hamper efforts to integrate this key technology into your own portfolio. There are so many connected products already in place today with many hundreds more on the h...
The standardization of container runtimes and images has sparked the creation of an almost overwhelming number of new open source projects that build on and otherwise work with these specifications. Of course, there's Kubernetes, which orchestrates and manages collections of containers. It was one of the first and best-known examples of projects that make containers truly useful for production use. However, more recently, the container ecosystem has truly exploded. A service mesh like Istio addr...
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight...
Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life settlement products to hedge funds and investment banks. After, he co-founded a revenue cycle management company where he learned about Bitcoin and eventually Ethereal. Andrew's role at ConsenSys Enterprise is a mul...
To Really Work for Enterprises, MultiCloud Adoption Requires Far Better and Inclusive Cloud Monitoring and Cost Management … But How? Overwhelmingly, even as enterprises have adopted cloud computing and are expanding to multi-cloud computing, IT leaders remain concerned about how to monitor, manage and control costs across hybrid and multi-cloud deployments. It’s clear that traditional IT monitoring and management approaches, designed after all for on-premises data centers, are falling short in ...
In his general session at 19th Cloud Expo, Manish Dixit, VP of Product and Engineering at Dice, discussed how Dice leverages data insights and tools to help both tech professionals and recruiters better understand how skills relate to each other and which skills are in high demand using interactive visualizations and salary indicator tools to maximize earning potential. Manish Dixit is VP of Product and Engineering at Dice. As the leader of the Product, Engineering and Data Sciences team at D...
Dynatrace is an application performance management software company with products for the information technology departments and digital business owners of medium and large businesses. Building the Future of Monitoring with Artificial Intelligence. Today we can collect lots and lots of performance data. We build beautiful dashboards and even have fancy query languages to access and transform the data. Still performance data is a secret language only a couple of people understand. The more busine...