Welcome!

Mobile IoT Authors: Yeshim Deniz, Pat Romanski, Liz McMillan, Zakia Bouachraoui, Elizabeth White

News Feed Item

CSG Invotas Survey Finds Long Time Horizon to Detect and Resolve Security Breaches

CSG Invotas, the exciting enterprise security business from CSG International, Inc. (NASDAQ: CSGS), today released the 2014 CSG Invotas security automation survey results.

The survey, conducted by independent research firm IDG, reveals that more than one-third of cyber attacks take hours to detect. Even more alarming, resolving breaches takes days, weeks, and in some cases, even months. Despite increased resource allocation designed to protect networks, the survey finds that 82 percent of respondents report no decrease in the number of network security events or breaches last year—and more than a quarter of those surveyed report an increase.

“There’s no doubt that improving intrusion response and resolution times reduces the window of exposure from a breach,” said Jen McKean, research director at IDG Research. “More companies seek security automation tools that will enable them to resolve breaches in mere seconds and help maintain business-as-usual during the remediation period.”

Researchers polled decision makers of information security, strategy, and solution implementations at companies with 500 or more employees. They explored the security challenges commercial organizations face when confronted with security breaches across their networks. Key findings include:

  • More than one-third of breaches take hours to detect
  • Resolving breaches can take days, weeks, or months
  • Ongoing management of electronic identities that control access to enterprise, cloud, and mobile resources take the most time to change or update during a security event
  • A majority of respondents seek ways to reduce response time in order to address risk mitigation, preserve their company’s reputation, and protect customer data
  • Sixty-one percent of respondents admit they are looking for ways to improve response times to security events

Business process automation solutions offer a new approach to the most difficult step in security operations: taking immediate and coordinated action to stop security attacks from proliferating. Building digital workflows that can be synchronized across an enterprise allows a rapid counter-response to cyber attacks. Speed, accuracy, and efficiency are accomplished by applying carrier-grade technology, replicating repetitive actions with automated workflows, and reducing the need for multiple screens.

“It is no longer a surprise to hear that a breach has compromised data related to customers, employees, or partners,” said Paul Nguyen, president of global security solutions at CSG Invotas. “CIOs recognize that they need faster, smarter ways to identify security breaches across their enterprises. More importantly, they need faster, smarter ways to respond with decisive and coordinated action to help protect threats against company reputation, customer confidence, and revenue growth.”

A quarter of respondents say they are comfortable with the idea of automating some security workflows and processes and that they deploy automation tools where they can. Fifty-seven percent of respondents say they are somewhat comfortable with automation for some low-level and a few high-level processes, but they still want security teams involved. On average, respondents report that 30 percent of their security workflows are automated today; but nearly two-thirds of respondents expect they will automate more security workflows in the coming year.

CSG Invotas offers CIOs and CISOs a revolutionary approach to threat mitigation and eradication. Instead of simply detecting and analyzing intrusions, Invotas provides proven automation and orchestration solutions to respond in real-time to emerging and ongoing cyber attacks. The full survey and key findings are available at http://info.csgi.com/idg-survey.

About CSG Invotas

CSG Invotas™ offers security orchestration and automation solutions that provide dynamic, real-time management of large security ecosystems. It enables security professionals to respond effectively to ever-changing cyber threats. Invotas builds upon CSG’s proven solutions and expertise to support the mitigation and eradication of cyber attacks across complex enterprise environments. For more information, please visit www.csginvotas.com.

About CSG International

CSG Systems International, Inc. (NASDAQ:CSGS) is a market-leading business support solutions and services company serving the majority of the top 100 global communications service providers, including leaders in fixed, mobile, and next-generation networks such as AT&T, Comcast, DISH, Orange, Reliance, SingTel Optus, Telecom New Zealand, Telefonica, Time Warner Cable, T-Mobile, Verizon, Vivo, and Vodafone. With more than 30 years of experience and expertise in voice, video, data, and content services, CSG International offers a broad portfolio of licensed and Software-as-a-Service (SaaS)-based products and solutions that help clients compete more effectively, improve business operations and deliver a more impactful customer experience across a variety of touch points. For more information, visit our website at www.csgi.com.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

IoT & Smart Cities Stories
The Japan External Trade Organization (JETRO) is a non-profit organization that provides business support services to companies expanding to Japan. With the support of JETRO's dedicated staff, clients can incorporate their business; receive visa, immigration, and HR support; find dedicated office space; identify local government subsidies; get tailored market studies; and more.
Tapping into blockchain revolution early enough translates into a substantial business competitiveness advantage. Codete comprehensively develops custom, blockchain-based business solutions, founded on the most advanced cryptographic innovations, and striking a balance point between complexity of the technologies used in quickly-changing stack building, business impact, and cost-effectiveness. Codete researches and provides business consultancy in the field of single most thrilling innovative te...
CloudEXPO has been the M&A capital for Cloud companies for more than a decade with memorable acquisition news stories which came out of CloudEXPO expo floor. DevOpsSUMMIT New York faculty member Greg Bledsoe shared his views on IBM's Red Hat acquisition live from NASDAQ floor. Acquisition news was announced during CloudEXPO New York which took place November 12-13, 2019 in New York City.
With the introduction of IoT and Smart Living in every aspect of our lives, one question has become relevant: What are the security implications? To answer this, first we have to look and explore the security models of the technologies that IoT is founded upon. In his session at @ThingsExpo, Nevi Kaja, a Research Engineer at Ford Motor Company, discussed some of the security challenges of the IoT infrastructure and related how these aspects impact Smart Living. The material was delivered interac...
Atmosera delivers modern cloud services that maximize the advantages of cloud-based infrastructures. Offering private, hybrid, and public cloud solutions, Atmosera works closely with customers to engineer, deploy, and operate cloud architectures with advanced services that deliver strategic business outcomes. Atmosera's expertise simplifies the process of cloud transformation and our 20+ years of experience managing complex IT environments provides our customers with the confidence and trust tha...
Intel is an American multinational corporation and technology company headquartered in Santa Clara, California, in the Silicon Valley. It is the world's second largest and second highest valued semiconductor chip maker based on revenue after being overtaken by Samsung, and is the inventor of the x86 series of microprocessors, the processors found in most personal computers (PCs). Intel supplies processors for computer system manufacturers such as Apple, Lenovo, HP, and Dell. Intel also manufactu...
Darktrace is the world's leading AI company for cyber security. Created by mathematicians from the University of Cambridge, Darktrace's Enterprise Immune System is the first non-consumer application of machine learning to work at scale, across all network types, from physical, virtualized, and cloud, through to IoT and industrial control systems. Installed as a self-configuring cyber defense platform, Darktrace continuously learns what is ‘normal' for all devices and users, updating its understa...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
OpsRamp is an enterprise IT operation platform provided by US-based OpsRamp, Inc. It provides SaaS services through support for increasingly complex cloud and hybrid computing environments from system operation to service management. The OpsRamp platform is a SaaS-based, multi-tenant solution that enables enterprise IT organizations and cloud service providers like JBS the flexibility and control they need to manage and monitor today's hybrid, multi-cloud infrastructure, applications, and wor...
Apptio fuels digital business transformation. Technology leaders use Apptio's machine learning to analyze and plan their technology spend so they can invest in products that increase the speed of business and deliver innovation. With Apptio, they translate raw costs, utilization, and billing data into business-centric views that help their organization optimize spending, plan strategically, and drive digital strategy that funds growth of the business. Technology leaders can gather instant recomm...