Welcome!

Mobile IoT Authors: Shelly Palmer, Yeshim Deniz, Elizabeth White, Pat Romanski, Automic Blog

Related Topics: Cloud Security, Java IoT, Mobile IoT, Agile Computing

Cloud Security: Article

Defining BYOD Policies

In 2013, analysts say there was an 81% growth of mobile devices worldwide.

The rise of mobile is still going strong and it shows no signs of stopping!, In 2013, analysts say there was an 81% growth of mobile devices worldwide.

Actually, according to the new Cisco report - "Mobile Data Traffic Forecast Update" - the mobile traffic in 2013 was 18 times the size of the entire internet in 2000. The study reports that in 2013 the internet traffic per user averaged 356MB of data a month. Even more amazing, is that the trend expects it to increase to 3GB per user in 2018.

All of these changes - the use of mobile data, the internet of things - all have real world applications on our businesses. Now, if you've been getting comfortable with BYOD so far, be careful with the expected twists and turns. More and more devices are being introduced to the market, new services and apps as well. Despite the turbulent start, everyone seems to be jumping on the BYOD wagon; but some companies, who are not planning ahead, should really start looking forward for those upcoming pot holes. CIOs can expect real security threats to emerge, hidden costs, legal affairs with employees and many other issues... The solution? An effective policy covering all angles of the BYOD practice from all its perspectives and of course an MDM tool.

Over the last months organizations' employees have embraced the BYOD practices, CIOs are concerned about security issues, lawyers have given their advice, and MDM vendors have taken their message to the companies. But while CIOs try to come up with the best solution to police this practice, users continue to buy more products and increase the type of devices.

Aberdeen considers that understanding what is going on is a must. They ran a survey this January to find out that 3 of 4 responders have a BYOD program in place; yet two thirds of these plans are not enforcing compliance, security, or legal policies.

Mark Charleton from Blue Solutions told us that CIOs are concerned and thankful with the MDM vendors for pushing their messages of compliance and security to the business managers. This helps them to take this topic to the management table in order to become a BYOD enabler together with the other operational areas including HR, Sales, Marketing, Operations and Legal.

However, all these concerns about hidden costs and hard-to-measure worker productivity don't matter to the employees as their convenience to have business and personal lives blended in one single device. Somehow the tables have turned, the employees are in the driver's seat!

The Dirty Little Secret

Horror... horror!

When it comes to BYOD expense reporting, employee's behavior isn't exactly criminal, but it is cheating. The temptation to submit a huge expense report for the personal smartphone that might have been used for work purposes could be too high to resist.

According to the mobile consultancy "Network Sourcing Advisors," even when the BYOD policies clearly state otherwise employees include their family plans, upgraded phones and termination fees to their BYOD expense plans. Executive globe-trotters would rack up huge international charges and float them past the inattentive eyes of finance.

Companies often counter this abuse by putting a monthly stipend or cap on reimbursement. But let's be honest, most people will ask for the highest stipend and sign up for the biggest data plan so that they won't be hit with overage charges.

The fact is that employees don't really want to pay for their smartphones, tablets, and laptops. They just want an easy-to-use device for their work and their personal life, and of course it is better if the company pays the bill.

This trend is racing towards chaos in the 2014. The number of smartphones, tables and even Laptops under the BYOD umbrella is increasing by day. Complications and confusions are forcing changes to BYOD policies.

Can you COPE?

Some few companies have enabled a hybrid approach called COPE - Company Owned, Personal Enabled - model. COPE is the opposite of BYOD. Businesses using a COPE strategy provide their employees with IT devices and gadgets to be used and managed by them; the companies maintain ownership of such devices, so they can monitor and control their activity to a complete degree. Besides business purposes, employees can use their devices for their personal activities. COPE may be a less expensive option that BYOD, in which employees are often reimbursed for all or part of the cost of the devices they buy. This is because if the company buys devices, it can generally get them for less than retail price. COPE also gives the company more power in terms of policing and protecting devices, thus reducing many of the BYOD risks.

In 2014 and 2015 companies not using COPE will put practical BYOD programs and policies in place. Both mobile models imply the need to accelerate the businesses and move to SaaS. To those that can't COPE, modernize their core applications and become mobile friendly will become a must.

More Strict BYOD Policies

Let's face it, not all companies have budget enough to COPE; so BYOD will yet continue to be a growing trend. Sooner or later, these companies will need to develop effective BYOD policies. Policies should be defined in each area according to the employees activities and needs, to then be detailed and defined mainly by the Finance, Human Resources, and Legal departments that will be in charge of the available budgets and the legal implications that follow.

Once these policies are set up, they can be merged with an MDM tool, this way all the devices would be safely managed and controlled by the responsible areas.

BYOD Lawsuits Loom as Work Gets Personal

Will BYOD lead to a rash of lawsuits from employees who feel violated? Or maybe a headline-grabbing, class-action lawsuit? Companies better make sure they have an explicit terms-of-use BYOD agreement.

Like most tragic love stories, the BYOD affair may end up abruptly. In the early days of BYOD, say, 2013, employees fell madly in love with the idea of using their own iPhones, Android smartphones and new tablets for work. They could finally ditch corporate-issued and boring cell phones.

In a beginning BYOD promised that employees and employers would live happily ever after. But the BYOD romance suddenly turned sour. Employees are now questioning the intrusion of corporate eyes on their personal devices. Why did the Internal IT turn their beloved smartphone into a spy that tracks their whereabouts? Employees are beginning to sense companies taking advantage of BYOD by intruding on personal time to get free work time.

If CIOs have hourly employees with BYOD smartphones, they might want to leverage MDM to control the company's email security and delivery rules to those devices; meaning, they can set a business rule that won't allow delivery of corporate email to a subset of users during off-hours. This rule should be also addressed in the BYOD terms-of-use agreement. This is just an example, and the tip of the iceberg.

John Timko, Marketing Director in LabTec Software explained that MDM software has thankfully advanced quickly and has come up with a fix. Now companies can control only corporate apps from a BYOD smartphone or tablet, leaving personal apps untouched. While this helps tremendously, it doesn't completely solve the problem.

Let's say a company buys the popular productivity app, Evernote, for employees to put on their BYOD smartphones. Since the company paid for the app, the company can remove it at any time regardless of the personal data the employee may have added such as a shopping list, recipes, vacation plans, or perhaps something more critical to their job.

In conclusion, companies need to have better protections against employee's lawsuits regarding the BYOD practice, a well developed terms-of-use agreement, and leverage MDM to ensure this agreement is followed. Truth is, employees tend to get a bit emotional when their privacy is being violated or their location is being tracked via a mobile device that they personally own. They don't like their personal data to be seen or wiped, either. When these things happen, companies can expect the wrath of a scorned employee.

More Stories By Monica Paul

Monica Paul is a marketer with 20 years experience in local, regional, and global marketing strategies. In 2001, after 8 years working as an employee for several IT companies such as Micrografx and Visio; Monica founded Marcomtec, marketing firm giving services initially to the IT industry that then diversified to other industries. In 2013 Monica launched, Magic MasterMinds (www.magicmasterminds.com), a marketing platform to help writers all over the world to market their books leveraging this way reading as a daily activity.

@ThingsExpo Stories
SYS-CON Events announced today that SoftLayer, an IBM Company, has been named “Gold Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. SoftLayer, an IBM Company, provides cloud infrastructure as a service from a growing number of data centers and network points of presence around the world. SoftLayer’s customers range from Web startups to global enterprises.
Multiple data types are pouring into IoT deployments. Data is coming in small packages as well as enormous files and data streams of many sizes. Widespread use of mobile devices adds to the total. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will look at the tools and environments that are being put to use in IoT deployments, as well as the team skills a modern enterprise IT shop needs to keep things running, get a handle on all this data, and deli...
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
SYS-CON Events announced today that Grape Up will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on Oct. 31 – Nov 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Grape Up is a software company specializing in cloud native application development and professional services related to Cloud Foundry PaaS. With five expert teams that operate in various sectors of the market across the U.S. and Europe, Grape Up works with a variety of customers from emergi...
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in compute, storage and networking technologies, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/...
Amazon has gradually rolled out parts of its IoT offerings in the last year, but these are just the tip of the iceberg. In addition to optimizing their back-end AWS offerings, Amazon is laying the ground work to be a major force in IoT – especially in the connected home and office. Amazon is extending its reach by building on its dominant Cloud IoT platform, its Dash Button strategy, recently announced Replenishment Services, the Echo/Alexa voice recognition control platform, the 6-7 strategic...
In his keynote at @ThingsExpo, Chris Matthieu, Director of IoT Engineering at Citrix and co-founder and CTO of Octoblu, focused on building an IoT platform and company. He provided a behind-the-scenes look at Octoblu’s platform, business, and pivots along the way (including the Citrix acquisition of Octoblu).
Bert Loomis was a visionary. This general session will highlight how Bert Loomis and people like him inspire us to build great things with small inventions. In their general session at 19th Cloud Expo, Harold Hannon, Architect at IBM Bluemix, and Michael O'Neill, Strategic Business Development at Nvidia, discussed the accelerating pace of AI development and how IBM Cloud and NVIDIA are partnering to bring AI capabilities to "every day," on-demand. They also reviewed two "free infrastructure" pr...
Judith Hurwitz is president and CEO of Hurwitz & Associates, a Needham, Mass., research and consulting firm focused on emerging technology, including big data, cognitive computing and governance. She is co-author of the book Cognitive Computing and Big Data Analytics, published in 2015. Her Cloud Expo session, "What Is the Business Imperative for Cognitive Computing?" is scheduled for Wednesday, June 8, at 8:40 a.m. In it, she puts cognitive computing into perspective with its value to the busin...
SYS-CON Events announced today that Hitachi, the leading provider the Internet of Things and Digital Transformation, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Hitachi Data Systems, a wholly owned subsidiary of Hitachi, Ltd., offers an integrated portfolio of services and solutions that enable digital transformation through enhanced data management, governance, mobility and analytics. We help globa...
Cognitive Computing is becoming the foundation for a new generation of solutions that have the potential to transform business. Unlike traditional approaches to building solutions, a cognitive computing approach allows the data to help determine the way applications are designed. This contrasts with conventional software development that begins with defining logic based on the current way a business operates. In her session at 18th Cloud Expo, Judith S. Hurwitz, President and CEO of Hurwitz & ...
Financial Technology has become a topic of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 20th Cloud Expo at the Javits Center in New York, June 6-8, 2017, will find fresh new content in a new track called FinTech.
SYS-CON Events announced today that Interoute, owner-operator of one of Europe's largest networks and a global cloud services platform, has been named “Bronze Sponsor” of SYS-CON's 20th Cloud Expo, which will take place on June 6-8, 2017 at the Javits Center in New York, New York. Interoute is the owner-operator of one of Europe's largest networks and a global cloud services platform which encompasses 12 data centers, 14 virtual data centers and 31 colocation centers, with connections to 195 add...
The age of Digital Disruption is evolving into the next era – Digital Cohesion, an age in which applications securely self-assemble and deliver predictive services that continuously adapt to user behavior. Information from devices, sensors and applications around us will drive services seamlessly across mobile and fixed devices/infrastructure. This evolution is happening now in software defined services and secure networking. Four key drivers – Performance, Economics, Interoperability and Trust ...
Grape Up is a software company, specialized in cloud native application development and professional services related to Cloud Foundry PaaS. With five expert teams that operate in various sectors of the market across the USA and Europe, we work with a variety of customers from emerging startups to Fortune 1000 companies.
Cybersecurity is a critical component of software development in many industries including medical devices. However, code is not always written to be robust or secure from the unknown or the unexpected. This gap can make medical devices susceptible to cybersecurity attacks ranging from compromised personal health information to life-sustaining treatment. In his session at @ThingsExpo, Clark Fortney, Software Engineer at Battelle, will discuss how programming oversight using key methods can incre...
The Internet of Things is clearly many things: data collection and analytics, wearables, Smart Grids and Smart Cities, the Industrial Internet, and more. Cool platforms like Arduino, Raspberry Pi, Intel's Galileo and Edison, and a diverse world of sensors are making the IoT a great toy box for developers in all these areas. In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists discussed what things are the most important, which will have the most profound e...
@ThingsExpo has been named the Most Influential ‘Smart Cities - IIoT' Account and @BigDataExpo has been named fourteenth by Right Relevance (RR), which provides curated information and intelligence on approximately 50,000 topics. In addition, Right Relevance provides an Insights offering that combines the above Topics and Influencers information with real time conversations to provide actionable intelligence with visualizations to enable decision making. The Insights service is applicable to eve...
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in compute, storage and networking technologies, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/...