Welcome!

Mobile IoT Authors: Chris Kocher, Elizabeth White, Liz McMillan, Yeshim Deniz, Scott Allen

Related Topics: Cloud Security, Java IoT, Mobile IoT, Agile Computing

Cloud Security: Article

Defining BYOD Policies

In 2013, analysts say there was an 81% growth of mobile devices worldwide.

The rise of mobile is still going strong and it shows no signs of stopping!, In 2013, analysts say there was an 81% growth of mobile devices worldwide.

Actually, according to the new Cisco report - "Mobile Data Traffic Forecast Update" - the mobile traffic in 2013 was 18 times the size of the entire internet in 2000. The study reports that in 2013 the internet traffic per user averaged 356MB of data a month. Even more amazing, is that the trend expects it to increase to 3GB per user in 2018.

All of these changes - the use of mobile data, the internet of things - all have real world applications on our businesses. Now, if you've been getting comfortable with BYOD so far, be careful with the expected twists and turns. More and more devices are being introduced to the market, new services and apps as well. Despite the turbulent start, everyone seems to be jumping on the BYOD wagon; but some companies, who are not planning ahead, should really start looking forward for those upcoming pot holes. CIOs can expect real security threats to emerge, hidden costs, legal affairs with employees and many other issues... The solution? An effective policy covering all angles of the BYOD practice from all its perspectives and of course an MDM tool.

Over the last months organizations' employees have embraced the BYOD practices, CIOs are concerned about security issues, lawyers have given their advice, and MDM vendors have taken their message to the companies. But while CIOs try to come up with the best solution to police this practice, users continue to buy more products and increase the type of devices.

Aberdeen considers that understanding what is going on is a must. They ran a survey this January to find out that 3 of 4 responders have a BYOD program in place; yet two thirds of these plans are not enforcing compliance, security, or legal policies.

Mark Charleton from Blue Solutions told us that CIOs are concerned and thankful with the MDM vendors for pushing their messages of compliance and security to the business managers. This helps them to take this topic to the management table in order to become a BYOD enabler together with the other operational areas including HR, Sales, Marketing, Operations and Legal.

However, all these concerns about hidden costs and hard-to-measure worker productivity don't matter to the employees as their convenience to have business and personal lives blended in one single device. Somehow the tables have turned, the employees are in the driver's seat!

The Dirty Little Secret

Horror... horror!

When it comes to BYOD expense reporting, employee's behavior isn't exactly criminal, but it is cheating. The temptation to submit a huge expense report for the personal smartphone that might have been used for work purposes could be too high to resist.

According to the mobile consultancy "Network Sourcing Advisors," even when the BYOD policies clearly state otherwise employees include their family plans, upgraded phones and termination fees to their BYOD expense plans. Executive globe-trotters would rack up huge international charges and float them past the inattentive eyes of finance.

Companies often counter this abuse by putting a monthly stipend or cap on reimbursement. But let's be honest, most people will ask for the highest stipend and sign up for the biggest data plan so that they won't be hit with overage charges.

The fact is that employees don't really want to pay for their smartphones, tablets, and laptops. They just want an easy-to-use device for their work and their personal life, and of course it is better if the company pays the bill.

This trend is racing towards chaos in the 2014. The number of smartphones, tables and even Laptops under the BYOD umbrella is increasing by day. Complications and confusions are forcing changes to BYOD policies.

Can you COPE?

Some few companies have enabled a hybrid approach called COPE - Company Owned, Personal Enabled - model. COPE is the opposite of BYOD. Businesses using a COPE strategy provide their employees with IT devices and gadgets to be used and managed by them; the companies maintain ownership of such devices, so they can monitor and control their activity to a complete degree. Besides business purposes, employees can use their devices for their personal activities. COPE may be a less expensive option that BYOD, in which employees are often reimbursed for all or part of the cost of the devices they buy. This is because if the company buys devices, it can generally get them for less than retail price. COPE also gives the company more power in terms of policing and protecting devices, thus reducing many of the BYOD risks.

In 2014 and 2015 companies not using COPE will put practical BYOD programs and policies in place. Both mobile models imply the need to accelerate the businesses and move to SaaS. To those that can't COPE, modernize their core applications and become mobile friendly will become a must.

More Strict BYOD Policies

Let's face it, not all companies have budget enough to COPE; so BYOD will yet continue to be a growing trend. Sooner or later, these companies will need to develop effective BYOD policies. Policies should be defined in each area according to the employees activities and needs, to then be detailed and defined mainly by the Finance, Human Resources, and Legal departments that will be in charge of the available budgets and the legal implications that follow.

Once these policies are set up, they can be merged with an MDM tool, this way all the devices would be safely managed and controlled by the responsible areas.

BYOD Lawsuits Loom as Work Gets Personal

Will BYOD lead to a rash of lawsuits from employees who feel violated? Or maybe a headline-grabbing, class-action lawsuit? Companies better make sure they have an explicit terms-of-use BYOD agreement.

Like most tragic love stories, the BYOD affair may end up abruptly. In the early days of BYOD, say, 2013, employees fell madly in love with the idea of using their own iPhones, Android smartphones and new tablets for work. They could finally ditch corporate-issued and boring cell phones.

In a beginning BYOD promised that employees and employers would live happily ever after. But the BYOD romance suddenly turned sour. Employees are now questioning the intrusion of corporate eyes on their personal devices. Why did the Internal IT turn their beloved smartphone into a spy that tracks their whereabouts? Employees are beginning to sense companies taking advantage of BYOD by intruding on personal time to get free work time.

If CIOs have hourly employees with BYOD smartphones, they might want to leverage MDM to control the company's email security and delivery rules to those devices; meaning, they can set a business rule that won't allow delivery of corporate email to a subset of users during off-hours. This rule should be also addressed in the BYOD terms-of-use agreement. This is just an example, and the tip of the iceberg.

John Timko, Marketing Director in LabTec Software explained that MDM software has thankfully advanced quickly and has come up with a fix. Now companies can control only corporate apps from a BYOD smartphone or tablet, leaving personal apps untouched. While this helps tremendously, it doesn't completely solve the problem.

Let's say a company buys the popular productivity app, Evernote, for employees to put on their BYOD smartphones. Since the company paid for the app, the company can remove it at any time regardless of the personal data the employee may have added such as a shopping list, recipes, vacation plans, or perhaps something more critical to their job.

In conclusion, companies need to have better protections against employee's lawsuits regarding the BYOD practice, a well developed terms-of-use agreement, and leverage MDM to ensure this agreement is followed. Truth is, employees tend to get a bit emotional when their privacy is being violated or their location is being tracked via a mobile device that they personally own. They don't like their personal data to be seen or wiped, either. When these things happen, companies can expect the wrath of a scorned employee.

More Stories By Monica Paul

Monica Paul is a marketer with 20 years experience in local, regional, and global marketing strategies. In 2001, after 8 years working as an employee for several IT companies such as Micrografx and Visio; Monica founded Marcomtec, marketing firm giving services initially to the IT industry that then diversified to other industries. In 2013 Monica launched, Magic MasterMinds (www.magicmasterminds.com), a marketing platform to help writers all over the world to market their books leveraging this way reading as a daily activity.

@ThingsExpo Stories
The Transparent Cloud-computing Consortium (abbreviation: T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data processing High speed and high quality networks, and dramatic improvements in computer processing capabilities, have greatly changed the nature of applications and made the storing and processing of data on the network commonplace.
An IoT product’s log files speak volumes about what’s happening with your products in the field, pinpointing current and potential issues, and enabling you to predict failures and save millions of dollars in inventory. But until recently, no one knew how to listen. In his session at @ThingsExpo, Dan Gettens, Chief Research Officer at OnProcess, will discuss recent research by Massachusetts Institute of Technology and OnProcess Technology, where MIT created a new, breakthrough analytics model f...
The Internet of Things can drive efficiency for airlines and airports. In their session at @ThingsExpo, Shyam Varan Nath, Principal Architect with GE, and Sudip Majumder, senior director of development at Oracle, will discuss the technical details of the connected airline baggage and related social media solutions. These IoT applications will enhance travelers' journey experience and drive efficiency for the airlines and the airports. The session will include a working demo and a technical d...
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lea...
Almost two-thirds of companies either have or soon will have IoT as the backbone of their business in 2016. However, IoT is far more complex than most firms expected. How can you not get trapped in the pitfalls? In his session at @ThingsExpo, Tony Shan, a renowned visionary and thought leader, will introduce a holistic method of IoTification, which is the process of IoTifying the existing technology and business models to adopt and leverage IoT. He will drill down to the components in this fra...
Digital transformation is too big and important for our future success to not understand the rules that apply to it. The first three rules for winning in this age of hyper-digital transformation are: Advantages in speed, analytics and operational tempos must be captured by implementing an optimized information logistics system (OILS) Real-time operational tempos (IT, people and business processes) must be achieved Businesses that can "analyze data and act and with speed" will dominate those t...
If you had a chance to enter on the ground level of the largest e-commerce market in the world – would you? China is the world’s most populated country with the second largest economy and the world’s fastest growing market. It is estimated that by 2018 the Chinese market will be reaching over $30 billion in gaming revenue alone. Admittedly for a foreign company, doing business in China can be challenging. Often changing laws, administrative regulations and the often inscrutable Chinese Interne...
I'm a lonely sensor. I spend all day telling the world how I'm feeling, but none of the other sensors seem to care. I want to be connected. I want to build relationships with other sensors to be more useful for my human. I want my human to understand that when my friends next door are too hot for a while, I'll soon be flaming. And when all my friends go outside without me, I may be left behind. Don't just log my data; use the relationship graph. In his session at @ThingsExpo, Ryan Boyd, Engi...
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo Silicon Valley Call for Papers is now open.
Adobe is changing the world though digital experiences. Adobe helps customers develop and deliver high-impact experiences that differentiate brands, build loyalty, and drive revenue across every screen, including smartphones, computers, tablets and TVs. Adobe content solutions are used daily by millions of companies worldwide-from publishers and broadcasters, to enterprises, marketing agencies and household-name brands. Building on its established design leadership, Adobe enables customers not o...
If you’re responsible for an application that depends on the data or functionality of various IoT endpoints – either sensors or devices – your brand reputation depends on the security, reliability, and compliance of its many integrated parts. If your application fails to deliver the expected business results, your customers and partners won't care if that failure stems from the code you developed or from a component that you integrated. What can you do to ensure that the endpoints work as expect...
Just over a week ago I received a long and loud sustained applause for a presentation I delivered at this year’s Cloud Expo in Santa Clara. I was extremely pleased with the turnout and had some very good conversations with many of the attendees. Over the next few days I had many more meaningful conversations and was not only happy with the results but also learned a few new things. Here is everything I learned in those three days distilled into three short points.
WebRTC adoption has generated a wave of creative uses of communications and collaboration through websites, sales apps, customer care and business applications. As WebRTC has become more mainstream it has evolved to use cases beyond the original peer-to-peer case, which has led to a repeating requirement for interoperability with existing infrastructures. In his session at @ThingsExpo, Graham Holt, Executive Vice President of Daitan Group, will cover implementation examples that have enabled ea...
SYS-CON Events announced today that ReadyTalk, a leading provider of online conferencing and webinar services, has been named Vendor Presentation Sponsor at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. ReadyTalk delivers audio and web conferencing services that inspire collaboration and enable the Future of Work for today’s increasingly digital and mobile workforce. By combining intuitive, innovative tec...
There is growing need for data-driven applications and the need for digital platforms to build these apps. In his session at 19th Cloud Expo, Muddu Sudhakar, VP and GM of Security & IoT at Splunk, will cover different PaaS solutions and Big Data platforms that are available to build applications. In addition, AI and machine learning are creating new requirements that developers need in the building of next-gen apps. The next-generation digital platforms have some of the past platform needs a...
Fifty billion connected devices and still no winning protocols standards. HTTP, WebSockets, MQTT, and CoAP seem to be leading in the IoT protocol race at the moment but many more protocols are getting introduced on a regular basis. Each protocol has its pros and cons depending on the nature of the communications. Does there really need to be only one protocol to rule them all? Of course not. In his session at @ThingsExpo, Chris Matthieu, co-founder and CTO of Octoblu, walk you through how Oct...
Smart Cities are here to stay, but for their promise to be delivered, the data they produce must not be put in new siloes. In his session at @ThingsExpo, Mathias Herberts, Co-founder and CTO of Cityzen Data, will deep dive into best practices that will ensure a successful smart city journey.
Businesses are struggling to manage the information flow and interactions between all of these new devices and things jumping on their network, and the apps and IT systems they control. The data businesses gather is only helpful if they can do something with it. In his session at @ThingsExpo, Chris Witeck, Principal Technology Strategist at Citrix, will discuss how different the impact of IoT will be for large businesses, expanding how IoT will allow large organizations to make their legacy ap...
Major trends and emerging technologies – from virtual reality and IoT, to Big Data and algorithms – are helping organizations innovate in the digital era. However, to create real business value, IT must think beyond the ‘what’ of digital transformation to the ‘how’ to harness emerging trends, innovation and disruption. Architecture is the key that underpins and ties all these efforts together. In the digital age, it’s important to invest in architecture, extend the enterprise footprint to the cl...
SYS-CON Events announced today that Numerex Corp, a leading provider of managed enterprise solutions enabling the Internet of Things (IoT), will exhibit at the 19th International Cloud Expo | @ThingsExpo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Numerex Corp. (NASDAQ:NMRX) is a leading provider of managed enterprise solutions enabling the Internet of Things (IoT). The Company's solutions produce new revenue streams or create operating...