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Newgen Positioned in the Magic Quadrant for Intelligent Business Process Management Suites

SINGAPORE, April 7, 2014 /PRNewswire/ --

Newgen Software, a leading global provider of Business Process Management (BPM), Enterprise Content Management, Customer Communication Management (CCM) and Case Management solutions, today announced that it has been positioned in Gartner's March 17, 2014 Magic Quadrant for Intelligent Business Process Management Suites (iBPMS). Newgen is among the 14 technology providers in the iBPMS space, from across the world, to be included in this report.

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According to Gartner, "An intelligent business process management suite (iBPMS) is an advanced category of BPM-enabling technologies. It is the natural evolution of the earlier BPMS market, adding more emphasis on support for greater system and human intelligence within business processes." Gartner adds, "Capabilities such as simulation, optimization and the ability to gain insight into process performance have been included in many (but not all) BPMS offerings for several years. Modern iBPMSs have added enhanced support for human collaboration, integration with social media, mobile access to processes, more analytics and real-time decision management."

"Newgen is proud to be positioned in Gartner's Magic Quadrant report for Intelligent Business Process Management Suites" said Diwakar Nigam, Founder and CEO of Newgen Software. "Enterprises today need the ability to assess future opportunities and challenges, and be prepared to adapt to an increasingly dynamic business landscape. Newgen Intelligent Business Process Management Suite is loaded with a host of capabilities that enable enterprises to become future-ready. It provides real-time analytics, decision management capabilities, mobility, complex event processing, Business Rules, support for social media interactions, Mobile Document Capture and Content Management."

Newgen is also included in Gartner's February 12, 2014 report on Critical Capabilities for Case Management Frameworks, Gartner's September 23, 2013 Magic Quadrant for Enterprise Content Management and Gartner's 2013 November 26, Magic Quadrant for Customer Communications Management Software.

About Newgen

Newgen Software Technologies Pte Ltd ( is a leading global provider of Business Process Management (BPM), Enterprise Content management (ECM), Customer Communication Management (CCM) and Case Management, with a global footprint of 1100 installations in over 57 countries with large, mission-critical solutions deployed at the world's leading Banks, Insurance firms, BPO's, Healthcare Organizations, Government, Telecom Companies & Shared Service Centers. Newgen's Quality Systems are certified against ISO 9001:2008 and Information Security Standard, ISO 27001:2005. Newgen has been assessed at CMMi Level 3.

Asif Khan
Tel: +1-703-749-2855, +1-703-439-0703

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