|By Marketwired .||
|March 31, 2014 11:22 AM EDT||
AUSTIN, TX and COLUMBIA, MD -- (Marketwired) -- 03/31/14 -- BoxTone, the monitoring company for the mobile era, announced the availability of its BoxTone Exchange ActiveSync HealthCheck, a free service available to all organizations to identify potentially hazardous issues that degrade mobile performance and impact users. The free HealthCheck is based on the BoxTone for Exchange ActiveSync software, a Mobile Service Management solution that delivers complete mobile infrastructure visibility, enabling enterprises and managed service providers (MSPs) to proactively monitor and support their end-to-end Exchange ActiveSync (EAS) environments. With email an indispensable application for today's mobile workforce, BoxTone for Exchange ActiveSync ensures IT and support teams can quickly and easily find and fix issues hidden in their EAS deployments, often before users are even affected.
The free BoxTone EAS HealthCheck, available at www.boxtone.com/healthcheck, provides a snapshot analysis of CAS logs over 24-hour period to identify lurking issues. Using automated analytics to parse CAS log data, the service ferrets out hundreds of potential problems that can take down users, groups of users and entire environments, such as those caused by mobile device upgrades and poor load balancing across Client Access Servers (CAS). Once the analysis is complete, BoxTone provides a full diagnostic report, review of key metrics and findings, and recommendations for optimization and immediate improvement.
To move beyond the one-time snapshot view of the EAS HealthCheck, Microsoft Exchange Professionals who need long-term visibility and control can upgrade to the full BoxTone for Exchange ActiveSync solution. The most comprehensive solution for real-time mobile monitoring, BoxTone for Exchange ActiveSync uses deep diagnostics for all EAS components, identifying service issues across the entirety of the mobile infrastructure -- from device and wireless carrier, across firewalls and gateways, to Exchange CAS and mailbox servers including MDM and 3rd party gateways/proxies, to other backend infrastructure.
"Organizations have effectively optimized Exchange for their PC environments. However, in the new mobile gold rush, with thousands of additional smartphones and tablets now connecting to Exchange, there are frequently unexpected and unpredictable issues that ripple throughout the enterprise. These can significantly degrade or disrupt services, leading to disconnected and disgruntled workers, and ultimately resulting in lost productivity and burdensome spikes on IT support," said Brian Reed, Chief Product Officer of BoxTone.
Even with a highly tuned PC-based Exchange environment, IT staff can find themselves unprepared and ill-equipped to pinpoint and resolve issues as more device types and endpoints access email through growing mobile workforces and BYOD. Support automation built into BoxTone for Exchange ActiveSync lets administrators and front line service desk monitor, proactively troubleshoot and quickly fix issues before mobile email, calendar, contact, task and other functions are affected.
For wide-scale, mission-critical deployments relying on Microsoft Exchange ActiveSync, organizations can cut the number of service-impacting mobile incidents by 30%; boost first-call resolution rate for mobile issues by 70%; reduce mobile escalations from service desk to Exchange administrators by 70%; and lower the mean-time-to-resolution of Exchange ActiveSync problems by 70%.
BoxTone is the only platform that delivers patented technology to proactively monitor and support the Microsoft Exchange ActiveSync service in real time -- as well as other mobile services and platforms including BlackBerry, Good Technology, MDM gateways/proxies and more -- across all infrastructure components for all device ownership models.
"Mobile is no longer a starter project for companies; it's now a de facto standard requirement for productivity with users expecting always-on quality-of-service and experience. For the maturing mobile enterprise environment, Exchange teams now have a free HealthCheck to get started and a commercial software solution for the long term to pre-emptively address issues before they impact the workforce," Reed added.
Get your free HealthCheck and see live demos at BoxTone Booth #405 at Amplify Microsoft Exchange Conference, March 30 - April 2, 2014 in Austin, Texas. Or register online for a free HealthCheck HERE.
On February 23, 2014, Good Technology announced the intent to acquire BoxTone: http://www1.good.com/about/press-releases/good-technology-to-acquire-boxtone.html
With millions of mobile devices and apps under management, BoxTone's automated Enterprise Mobility Management (EMM) platform is trusted by more of the world's leading enterprises, Managed Service Providers and government agencies than any other -- including 42 of the Fortune® 100 and 8 of the Top 10 MSPs -- to ensure maximum mobile performance and security at the lowest cost and risk. BoxTone's single unified mobile management platform powered by patented real-time automation technology addresses the entire mobile lifecycle: Mobile Device Management (MDM), Mobile App Management (MAM), and Mobile Service Management (MSM). Additionally, BoxTone delivers real-time centralized control of all mobile smartphones and tablets including Google Android, iPhone and iPad, BlackBerry and Windows Phone, as well as the enterprise apps and services that run on them.
BoxTone's unified Enterprise Mobility Management (EMM) platform addresses the entire mobile lifecycle including device management, app management and service management. BoxTone delivers real-time centralized monitoring and control of all mobile devices including Google Android, iPhone and iPad, BlackBerry and Windows Phone as well as all connection methods, including Microsoft Exchange ActiveSync, Good and BlackBerry BES.
BoxTone and the BoxTone logo are trademarks of BoxTone. All other product or company names mentioned are used for identification purposes only and may be trademarks of their respective owners.
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud enviro...
Jan. 24, 2017 08:45 AM EST Reads: 5,087
SYS-CON Events announced today that MobiDev, a client-oriented software development company, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place June 6-8, 2017, at the Javits Center in New York City, NY, and the 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex softw...
Jan. 24, 2017 08:30 AM EST Reads: 2,005
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
Jan. 24, 2017 07:45 AM EST Reads: 3,921
The security needs of IoT environments require a strong, proven approach to maintain security, trust and privacy in their ecosystem. Assurance and protection of device identity, secure data encryption and authentication are the key security challenges organizations are trying to address when integrating IoT devices. This holds true for IoT applications in a wide range of industries, for example, healthcare, consumer devices, and manufacturing. In his session at @ThingsExpo, Lancen LaChance, vic...
Jan. 24, 2017 04:00 AM EST Reads: 6,698
Who are you? How do you introduce yourself? Do you use a name, or do you greet a friend by the last four digits of his social security number? Assuming you don’t, why are we content to associate our identity with 10 random digits assigned by our phone company? Identity is an issue that affects everyone, but as individuals we don’t spend a lot of time thinking about it. In his session at @ThingsExpo, Ben Klang, Founder & President of Mojo Lingo, discussed the impact of technology on identity. Sho...
Jan. 24, 2017 02:30 AM EST Reads: 4,278
Manufacturers are embracing the Industrial Internet the same way consumers are leveraging Fitbits – to improve overall health and wellness. Both can provide consistent measurement, visibility, and suggest performance improvements customized to help reach goals. Fitbit users can view real-time data and make adjustments to increase their activity. In his session at @ThingsExpo, Mark Bernardo Professional Services Leader, Americas, at GE Digital, discussed how leveraging the Industrial Internet and...
Jan. 24, 2017 02:15 AM EST Reads: 6,721
IoT generates lots of temporal data. But how do you unlock its value? You need to discover patterns that are repeatable in vast quantities of data, understand their meaning, and implement scalable monitoring across multiple data streams in order to monetize the discoveries and insights. Motif discovery and deep learning platforms are emerging to visualize sensor data, to search for patterns and to build application that can monitor real time streams efficiently. In his session at @ThingsExpo, ...
Jan. 24, 2017 02:00 AM EST Reads: 5,639
What are the new priorities for the connected business? First: businesses need to think differently about the types of connections they will need to make – these span well beyond the traditional app to app into more modern forms of integration including SaaS integrations, mobile integrations, APIs, device integration and Big Data integration. It’s important these are unified together vs. doing them all piecemeal. Second, these types of connections need to be simple to design, adapt and configure...
Jan. 24, 2017 02:00 AM EST Reads: 1,957
"ReadyTalk is an audio and web video conferencing provider. We've really come to embrace WebRTC as the platform for our future of technology," explained Dan Cunningham, CTO of ReadyTalk, in this SYS-CON.tv interview at WebRTC Summit at 19th Cloud Expo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Jan. 24, 2017 12:30 AM EST Reads: 2,391
A critical component of any IoT project is what to do with all the data being generated. This data needs to be captured, processed, structured, and stored in a way to facilitate different kinds of queries. Traditional data warehouse and analytical systems are mature technologies that can be used to handle certain kinds of queries, but they are not always well suited to many problems, particularly when there is a need for real-time insights.
Jan. 24, 2017 12:30 AM EST Reads: 6,447
WebRTC is about the data channel as much as about video and audio conferencing. However, basically all commercial WebRTC applications have been built with a focus on audio and video. The handling of “data” has been limited to text chat and file download – all other data sharing seems to end with screensharing. What is holding back a more intensive use of peer-to-peer data? In her session at @ThingsExpo, Dr Silvia Pfeiffer, WebRTC Applications Team Lead at National ICT Australia, looked at differ...
Jan. 24, 2017 12:30 AM EST Reads: 5,132
In his General Session at 16th Cloud Expo, David Shacochis, host of The Hybrid IT Files podcast and Vice President at CenturyLink, investigated three key trends of the “gigabit economy" though the story of a Fortune 500 communications company in transformation. Narrating how multi-modal hybrid IT, service automation, and agile delivery all intersect, he will cover the role of storytelling and empathy in achieving strategic alignment between the enterprise and its information technology.
Jan. 24, 2017 12:15 AM EST Reads: 4,789
Growth hacking is common for startups to make unheard-of progress in building their business. Career Hacks can help Geek Girls and those who support them (yes, that's you too, Dad!) to excel in this typically male-dominated world. Get ready to learn the facts: Is there a bias against women in the tech / developer communities? Why are women 50% of the workforce, but hold only 24% of the STEM or IT positions? Some beginnings of what to do about it! In her Day 2 Keynote at 17th Cloud Expo, Sandy Ca...
Jan. 24, 2017 12:00 AM EST Reads: 7,985
You have great SaaS business app ideas. You want to turn your idea quickly into a functional and engaging proof of concept. You need to be able to modify it to meet customers' needs, and you need to deliver a complete and secure SaaS application. How could you achieve all the above and yet avoid unforeseen IT requirements that add unnecessary cost and complexity? You also want your app to be responsive in any device at any time. In his session at 19th Cloud Expo, Mark Allen, General Manager of...
Jan. 23, 2017 08:45 PM EST Reads: 3,287
Web Real-Time Communication APIs have quickly revolutionized what browsers are capable of. In addition to video and audio streams, we can now bi-directionally send arbitrary data over WebRTC's PeerConnection Data Channels. With the advent of Progressive Web Apps and new hardware APIs such as WebBluetooh and WebUSB, we can finally enable users to stitch together the Internet of Things directly from their browsers while communicating privately and securely in a decentralized way.
Jan. 23, 2017 07:45 PM EST Reads: 3,268
Providing secure, mobile access to sensitive data sets is a critical element in realizing the full potential of cloud computing. However, large data caches remain inaccessible to edge devices for reasons of security, size, format or limited viewing capabilities. Medical imaging, computer aided design and seismic interpretation are just a few examples of industries facing this challenge. Rather than fighting for incremental gains by pulling these datasets to edge devices, we need to embrace the i...
Jan. 23, 2017 06:00 PM EST Reads: 3,777
Internet of @ThingsExpo, taking place June 6-8, 2017 at the Javits Center in New York City, New York, is co-located with the 20th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. @ThingsExpo New York Call for Papers is now open.
Jan. 23, 2017 04:45 PM EST Reads: 3,816
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
Jan. 23, 2017 03:45 PM EST Reads: 5,134
Things are changing so quickly in IoT that it would take a wizard to predict which ecosystem will gain the most traction. In order for IoT to reach its potential, smart devices must be able to work together. Today, there are a slew of interoperability standards being promoted by big names to make this happen: HomeKit, Brillo and Alljoyn. In his session at @ThingsExpo, Adam Justice, vice president and general manager of Grid Connect, will review what happens when smart devices don’t work togethe...
Jan. 23, 2017 02:45 PM EST Reads: 808
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
Jan. 23, 2017 02:15 PM EST Reads: 5,903