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Tendril and Hitachi Communication Technologies America Extend Partnership

Tendril®, a provider of customer engagement solutions, and Hitachi Communication Technologies America, are expanding the way consumers take charge of their energy use. The partners are enabling consumers with information on how much they spend on energy and how they can save.

There is a growing trend of telecom, cable, and mobile providers adding energy information services, and partnering with energy providers, to bring about innovative consumer engagement and demand response initiatives. Tendril is opening up new communication channels for these providers by delivering flexible tools that allow for increased levels of engagement and interaction between the provider and their customer base. With this partnership, Hitachi can offer an integrated home experience that engages consumers using Tendril’s web portal and Hitachi’s SuperJ® Applications Ecosystem.

Recently a multinational provider of communications and data services to residential, business, governmental and wholesale customers began working with Tendril and Hitachi to do exactly this—to find new ways to engage with their customers. As a result, this telecom provider is helping its customers focus on energy conservation by delivering personalized information on their energy consumption and recommendations on how they can consume less energy.

“We are fully committed to helping service providers harness consumer interest in their energy consumption,” said Adrian Tuck, CEO of Tendril. “Working with a partner, like Hitachi, that shares our vision of customer engagement and can help us enable service providers with large customer bases is a major part of this commitment."

“Our relationship with Tendril has allowed Hitachi to become a trusted partner for a host of service providers that want to more openly engage with their customer base,” said David Foote, CTO, Hitachi-CTA. “Given the rise in energy awareness, it only makes sense that one of the ways to empower consumers is to increase their energy awareness. That is why we are working with Tendril to provide consumers with the information they want to make better decisions.”

Tendril’s solutions provide residents with information and tools to take steps toward achieving personal energy goals and to change energy consumption behaviors to conserve energy and ultimately save money.

About Hitachi Communication Technologies America, Inc.

Hitachi Communication Technologies America, Inc., a subsidiary of Hitachi, Ltd., develops, manufactures and markets solutions for communications service providers and enterprises in the Americas. The company offers high-speed optical networking equipment for long haul, metro and data center applications, software platforms for subscriber “connected home” and “machine-to-machine” (M2M) applications deployment and management, and products and technologies for wireless network operators, including 4G evolved packet core and small cell solutions. For more information about Hitachi Communication Technologies America, please visit www.hitachi-cta.com.

About Tendril

Tendril enables utilities to drive customer engagement via a rich and tailored experience for the home energy consumer. Tendril clients rely on the company’s customizable software solutions to engage consumers to meet efficiency goals and improve customer service operations. Tendril’s solutions are built on an open, cloud-based, secure, and scalable platform that seamlessly supports numerous other applications. For more, visit http://www.tendrilinc.com/.

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