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ASC Appoints Antony Derbes to Spearhead Growth of French Subsidiary

Focus on Partners in Contact Centers and Financial Institutions

Hoesbach/Germany, August 9, 2013 - ASC, a leading global provider of innovative solutions to record, analyze and evaluate multimedia-based communications, is pleased to announce the appointment of Antony Derbes as Country Manager of ASC France.

Mr. Derbes' comprehensive experience in telecommunications, sales, business development and IT markets was cited by the company as a key factor in his selection. He will be responsible for ASC's growing business in France and North Africa, especially driving sales and increasing awareness of the company's portfolio.

Dr. Frank Schaffrath, CEO of ASC, said, "We are delighted to welcome Antony to our team in France and look forward to a fresh infusion of energy among our new and existing customers in this growing market. Mr. Derbes will initially focus on service to our existing partners in the region to ensure they are thoroughly satisfied with ASC and are up-to-speed with our latest technological innovations."

Antony Derbes, new Country Manager of ASC France, added, "ASC has always been the gold standard in our industry with more than 50 years in the communications field and now, with the latest Cloud and workforce optimization solutions, they are poised to spread even more widely among contact centers and financial institutions."

With more than 14 years of experience in telecommunications and related fields, Mr. Derbes has held senior positions at Colt France, Reliance Globalcom (Vanco), AboveNet (Zayo) and Vocalcom. He holds a Masters degree in Sales and Marketing from the Graduate Business School of Management of Marseille as well as a B.A. in Management and Strategy.

ASC conveyed the appointment of Mr. Derbes as a renewed commitment to the French contact center market. Its latest personnel moves are designed to facilitate the rollout of its new INSPIRATIONneo workforce optimization suite, comprising communications recording, quality and performance management, speech and desktop analytics, eLearning, customer feedback and workforce management.

About ASC
ASC is a worldwide leading software company with innovative solutions to record, analyze and evaluate communications. All multimedia interactions in contact centers, financial institutions and public safety organizations are documented and analyzed. The content of communications becomes transparent, critical information is generated and market trends are revealed, providing real-time business intelligence for immediate management action.

ASC solutions make customer experience measurable. Specific actions can be taken to significantly improve customer retention, increasing corporate revenue and creating sustained loyal customers. Thus, ASC's clients are always one step ahead of the competition.

ASC also offers its entire suite as a Cloud solution. Therefore, customers have the choice to retrieve Software as a Service, on demand and always up-to-date, without any risk or pre-investment, and in the most flexible manner.

With subsidiaries in the United Kingdom, France, Switzerland, the United States, Japan, Singapore and Dubai, as well as certified and vastly experienced distribution partners, ASC's ambitious projects span more than 60 countries. Headquartered in Germany, ASC is a powerful global player with an export quota of almost 70 percent and a worldwide service network.

For more information, contact:
ASC telecom AG • Seibelstrasse 2 - 4 • 63768 Hoesbach • Germany
Contact: Katrin Henkel, Manager PR & Communications
Phone: +49 6021 5001-264
Fax: +49 6021 5001-310
E-mail: [email protected]
Internet: www.asctelecom.com

Source: RealWire

Read the original blog entry...

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RealWire is a global news release distribution service specialising in the online media. The RealWire approach focuses on delivering relevant content to the receivers of our client's news releases. As we know that it is only through delivering relevance, that influence can ever be achieved.

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