|By Marketwired .||
|April 18, 2013 01:00 PM EDT||
RANDOLPH, NJ -- (Marketwired) -- 04/18/13 -- Hospitality Technology (HT) magazine has named the winners of the 2013 Hotel Visionary Awards. Every year, HT presents a select group of lodging companies with accolades for outstanding achievement in delivering technological excellence. This year's honorees are Conrad Hotels & Resorts, Choice Hotels International, Hyatt Hotels and Red Roof Inns.
Now in their 9th year, Hotel Visionary Awards are presented in two categories: infrastructure/back-office technology, and customer-facing/in-room technology. In order to ensure that companies from across the industry are recognized for their efforts, consideration is given to size, resources and individual market segment benchmarks. Winners are selected by HT editorial staff and members of the HT advisory board on a basis of innovation, thought leadership, execution and forward-thinking vision.
"In a period of rapid technological advancement, the lodging industry continues to rise to the challenge, leveraging new tools to improve both the guest experience and operations for outstanding achievement," says Abigail A. Lorden, editor-in-chief of Hospitality Technology. "HT magazine is honored to recognize the 2013 Hotel Visionary Award winning companies for their efforts."
The winners were announced at the Hotel Technology Forum (HTF) on Thursday, April 18, 2013. The 2013 HTF, held April 17-19 at The Bellagio in Las Vegas, Nev., is produced by Hospitality Technology, and brings together senior-level hotel technology executives for three days of networking and education, focusing on consumer trends, innovation opportunities, and the role of technology in empowering success for lodging companies.
The 2013 Visionary Award Winners
Hyatt Hotels was selected as an Infrastructure/Back-Office Technology Innovator for its development of a Group Bill solution, which allowed for a number of operational savings through the integrating of both point of sale and property management systems. The concept was conceived by Hyatt's sales and catering organization as part of a broader initiative to improve the experience for groups. The solution required the integration of five separate solutions with the Group Bill application: Hyatt's custom sales system Envision, NewMarket Daylight Sales & Catering solution, MICROS POS, Agilysys Infogenesis POS, and Micros PMS.
"The Hyatt team is honored to be recognized for its innovation. The driving force behind Group Bill was to improve both the customer and the Hyatt associate experience, and since its launch, the technology has been received with outstanding results and feedback," says Brett Cowell, VP application development, Hyatt Hotels Corporation. "We will continue to identify and build innovative solutions to better serve our customers in the Group Bill platform and others," says Cowell.
Red Roof Inns was selected as an Infrastructure/Back-Office Technology Innovator for its efforts in overhauling its legacy-interfaced environment. The ultimate solution was a convergence of its PMS and CRS technologies into one consolidated solution. Partnering with Sabre Hospitality Solutions, Red Roof Inns successfully deployed the RediStay PMS, a cloud-based platform that centralizes group sales, interfaces to the website as well as call center agents and GDS/OTAs, and completes back-office accounting with centralized accounts receivable.
"We're excited that Red Roof's comprehensive technology evolution has been recognized with the 2013 HTF Visionary Award," says Jeff Linden, CIO of Red Roof Inns. "Working with Sabre/SoftHotel, we have consolidated all of our room rate, availability and reservation activity from our contact center, redroof.com, OTA and property bookings into a single, integrated, cloud-based database. Data is now uniform across all channels, whether it's customers viewing their information on our website or a contact center agent viewing it in the call center."
Choice Hotels was chosen as a Customer-Facing/In-Room Technology Innovator for its development of an alerting system that would help in expanding the reach and impact of Amber Alerts. The project leverages the company's web-based property management system, choiceADVANTAGE, which is installed at more than 5,100 Choice hotels nationwide, to work with the National Center for Missing and Exploited Children.
"Choice Hotels has a long history of being committed to community service," says Todd Davis, CIO of Choice Hotels. "Working with NCMEC, our IT department developed a near real-time interface which allows Choice to broadcast Amber Alerts to franchised hotels within an alert region. This puts Amber Alerts on every computer, every laptop where our franchisees use choiceADVANTAGE for their properties. So when they are checking a guest in or out, checking on the status of room with housekeeping, or anything else related to managing their hotels, they will see the Amber Alert and can further support its critical mission."
Conrad Hotels & Resorts has been named a Customer-Facing/In-Room Technology Innovator for its development of a brand-consistent, user-friendly virtual concierge, Conrad Concierge. Conrad Hotels & Resorts seamlessly integrated the guest-facing components of the service with the property management system to create a common platform that would facilitate requests from guests to the end provider, leveraging mobile technology in order to improve customer service. To date, guests have had an overwhelmingly positive response to this personalized technology. Downloads of Conrad Concierge have surpassed expectations and customer satisfaction levels have increased across the portfolio.
"On behalf of Conrad Hotels & Resorts, it is an honor to be recognized as a Visionary Award winner for our new service-enabled technology platform, Conrad Concierge," says Tim Loughman, vice president of brand innovation and guest experience, Hilton Worldwide Luxury Brands. "The first innovation of its kind, Conrad Concierge puts full control in the hands of the smart luxury customer, while seamlessly connecting with the back-end systems of our properties. Whether choosing from three lines of bath amenities, a preferred pillow from the pillow menu, or pre-ordering dinner through room service, Conrad Concierge delivers on the brand's promise of the 'Luxury of Being Yourself.'"
Past Visionary Award Winners Include:
- Flamingo Las Vegas (2012)
- Gaylord Entertainment (2012)
- La Quinta Inns & Suites (2012)
- Hilton Worldwide (2012)
- Choice Hotels International (2011)
- Morgans Hotel Group (2011)
- Galt House Hotel (2011)
- Royal Caribbean (2011)
- CityCenter (2010)
- Courtyard by Marriott (2010)
- JHM Hotels Group (2010)
- InterContinental Hotels Group (2009)
- Harrah's Entertainment (2009)
- Hyatt Place (2009)
- Thayer Lodging Group (2009)
- MTM Luxury Lodging (2008)
- The Peninsula Hotels (2008)
- Fairmont Hotels & Resorts (2008)
- Mandarin Oriental Hotel Group (2007)
- Ginn Resorts (2007)
- Hilton Hotels Corporation (2007)
- Rosewood Hotels & Resorts (2006)
- Harrah's Entertainment (2006)
- MGM Mirage (2006)
- Wyndham International (2005)
- Sea Island Company (2005)
- Marriott International (2005)
- Mandarin Oriental Hotel Group (2005)
- Hyatt International (2005)
About Hospitality Technology
Hospitality Technology (HT) is the only publication dedicated to covering the role of information technology in improving business performance for hotel and restaurant operators. The Hospitality Technology editorial portfolio includes: a print publication that publishes nine times annually and reaches more than 16,000 hospitality industry executives, three networking and educational events (MURTEC, Hotel Technology Forum and Restaurant Executive Summit), a comprehensive website, e-newsletters, web seminars, and several exclusive annual reports and studies. Visit Hospitality Technology online at www.htmagazine.com. Hospitality Technology is published by media company Edgell Communications, headquartered in Randolph, N.J.
Abigail A. Lorden
SYS-CON Events announced today that 24Notion has been named “Bronze Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York, New York. 24Notion is full-service global creative digital marketing, technology and lifestyle agency that combines strategic ideas with customized tactical execution. With a broad understand of the art of traditional marketing, new media, communications and social influence, 24Notion uniquely understands how to con...
May. 24, 2016 09:30 AM EDT Reads: 1,660
The essence of data analysis involves setting up data pipelines that consist of several operations that are chained together – starting from data collection, data quality checks, data integration, data analysis and data visualization (including the setting up of interaction paths in that visualization). In our opinion, the challenges stem from the technology diversity at each stage of the data pipeline as well as the lack of process around the analysis.
May. 24, 2016 09:15 AM EDT Reads: 756
The demand for organizations to expand their infrastructure to multiple IT environments like the cloud, on-premise, mobile, bring your own device (BYOD) and the Internet of Things (IoT) continues to grow. As this hybrid infrastructure increases, the challenge to monitor the security of these systems increases in volume and complexity. In his session at 18th Cloud Expo, Stephen Coty, Chief Security Evangelist at Alert Logic, will show how properly configured and managed security architecture can...
May. 24, 2016 09:00 AM EDT Reads: 1,920
What a difference a year makes. Organizations aren’t just talking about IoT possibilities, it is now baked into their core business strategy. With IoT, billions of devices generating data from different companies on different networks around the globe need to interact. From efficiency to better customer insights to completely new business models, IoT will turn traditional business models upside down. In the new customer-centric age, the key to success is delivering critical services and apps wit...
May. 24, 2016 08:30 AM EDT Reads: 494
When it comes to IoT in the enterprise, namely the commercial building and hospitality markets, a benefit not getting the attention it deserves is energy efficiency, and IoT's direct impact on a cleaner, greener environment when installed in smart buildings. Until now clean technology was offered piecemeal and led with point solutions that require significant systems integration to orchestrate and deploy. There didn't exist a 'top down' approach that can manage and monitor the way a Smart Buildi...
May. 24, 2016 08:30 AM EDT Reads: 2,018
SYS-CON Events announced today BZ Media LLC has been named “Media Sponsor” of SYS-CON's 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. BZ Media LLC is a high-tech media company that produces technical conferences and expositions, and publishes a magazine, newsletters and websites in the software development, SharePoint, mobile development and Commercial Drone markets.
May. 24, 2016 06:00 AM EDT Reads: 3,363
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, will discuss the importance of WebRTC and how it enables companies to fo...
May. 24, 2016 04:30 AM EDT Reads: 2,375
SYS-CON Events announced today TechTarget has been named “Media Sponsor” of SYS-CON's 18th International Cloud Expo, which will take place on June 7–9, 2016, at the Javits Center in New York City, NY, and the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. TechTarget is the Web’s leading destination for serious technology buyers researching and making enterprise technology decisions. Its extensive global networ...
May. 24, 2016 04:00 AM EDT Reads: 2,993
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York and Silicon Valley. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place Nov 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 17th Cloud Expo and will feature technical sessions from a rock star conference faculty ...
May. 23, 2016 05:00 PM EDT Reads: 4,606
The 19th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit y...
May. 23, 2016 04:00 PM EDT Reads: 1,813
SYS-CON Events announced today that ContentMX, the marketing technology and services company with a singular mission to increase engagement and drive more conversations for enterprise, channel and SMB technology marketers, has been named “Sponsor & Exhibitor Lounge Sponsor” of SYS-CON's 18th Cloud Expo, which will take place on June 7-9, 2016, at the Javits Center in New York City, New York. “CloudExpo is a great opportunity to start a conversation with new prospects, but what happens after the...
May. 23, 2016 03:00 PM EDT Reads: 605
Internet of @ThingsExpo, taking place November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with the 19th International Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world and ThingsExpo New York Call for Papers is now open.
May. 23, 2016 03:00 PM EDT Reads: 1,656
In his keynote at 18th Cloud Expo, Andrew Keys, Co-Founder of ConsenSys Enterprise, will provide an overview of the evolution of the Internet and the Database and the future of their combination – the Blockchain. Andrew Keys is Co-Founder of ConsenSys Enterprise. He comes to ConsenSys Enterprise with capital markets, technology and entrepreneurial experience. Previously, he worked for UBS investment bank in equities analysis. Later, he was responsible for the creation and distribution of life ...
May. 23, 2016 02:30 PM EDT Reads: 1,693
There are several IoTs: the Industrial Internet, Consumer Wearables, Wearables and Healthcare, Supply Chains, and the movement toward Smart Grids, Cities, Regions, and Nations. There are competing communications standards every step of the way, a bewildering array of sensors and devices, and an entire world of competing data analytics platforms. To some this appears to be chaos. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will discuss the vast to...
May. 23, 2016 02:00 PM EDT Reads: 2,332
SYS-CON Events announced today that Enzu, a leading provider of cloud hosting solutions, will exhibit at SYS-CON's 18th International Cloud Expo®, which will take place on June 7-9, 2016, at the Javits Center in New York City, NY. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to foc...
May. 23, 2016 01:45 PM EDT Reads: 2,053
Customer experience has become a competitive differentiator for companies, and it’s imperative that brands seamlessly connect the customer journey across all platforms. With the continued explosion of IoT, join us for a look at how to build a winning digital foundation in the connected era – today and in the future. In his session at @ThingsExpo, Chris Nguyen, Group Product Marketing Manager at Adobe, will discuss how to successfully leverage mobile, rapidly deploy content, capture real-time d...
May. 23, 2016 12:45 PM EDT Reads: 1,323
IoT generates lots of temporal data. But how do you unlock its value? How do you coordinate the diverse moving parts that must come together when developing your IoT product? What are the key challenges addressed by Data as a Service? How does cloud computing underlie and connect the notions of Digital and DevOps What is the impact of the API economy? What is the business imperative for Cognitive Computing? Get all these questions and hundreds more like them answered at the 18th Cloud Expo...
May. 23, 2016 12:30 PM EDT Reads: 2,027
A strange thing is happening along the way to the Internet of Things, namely far too many devices to work with and manage. It has become clear that we'll need much higher efficiency user experiences that can allow us to more easily and scalably work with the thousands of devices that will soon be in each of our lives. Enter the conversational interface revolution, combining bots we can literally talk with, gesture to, and even direct with our thoughts, with embedded artificial intelligence, wh...
May. 23, 2016 12:30 PM EDT Reads: 1,787
Whether your IoT service is connecting cars, homes, appliances, wearable, cameras or other devices, one question hangs in the balance – how do you actually make money from this service? The ability to turn your IoT service into profit requires the ability to create a monetization strategy that is flexible, scalable and working for you in real-time. It must be a transparent, smoothly implemented strategy that all stakeholders – from customers to the board – will be able to understand and comprehe...
May. 23, 2016 08:15 AM EDT Reads: 2,371
Korean Broadcasting System (KBS) will feature the upcoming 18th Cloud Expo | @ThingsExpo in a New York news documentary about the "New IT for the Future." The documentary will cover how big companies are transmitting or adopting the new IT for the future and will be filmed on the expo floor between June 7-June 9, 2016, at the Javits Center in New York City, New York. KBS has long been a leader in the development of the broadcasting culture of Korea. As the key public service broadcaster of Korea...
May. 23, 2016 03:45 AM EDT Reads: 1,668