Welcome!

Mobile IoT Authors: Elizabeth White, Carmen Gonzalez, Pat Romanski, Liz McMillan, Peter Silva

News Feed Item

ChaCha Outperforms Mobile Search Engines and Q&A Platforms

ChaCha, the leading real-time, human-powered question-and-answer (Q&A) site, today announced that it ranked as the top answer provider on mobile devices for accuracy and on the Butler University Q&A Intelligence Index according to Butler Business Accelerator’s “Study on Q&A Platforms” released earlier this week. Further validating ChaCha’s utility to its users, ChaCha.com ranked as the top-ranked mobile web site in comScore’s January 2013 Mobile Metrix Key Measures report, when measured by average minutes per smartphone visitor.

Key Findings

comScore measured ChaCha.com at an average of 133.6 minutes per smartphone visitor in January 2013, placing the Q&A site ahead of all other mobile websites including Facebook.com, Google.com, Craigslist.com and AOL.com. In addition, the Butler study revealed that ChaCha’s mobile application for the Apple iPhone responded to the study’s 180 randomly selected questions with the highest degree of accuracy of all 11 competitors tested, including Siri, Quora, Ask.com, and Google.

ChaCha also scored the highest on the Butler University Q&A Intelligence Index, which measures the likelihood that a user can expect to receive a correct answer to any random question asked using natural language. The questions were asked via mobile services and randomized to cover both popular and less common questions.

The Butler study accuracy score measured how correct answers were in relation to an objective third party’s answer key that accounted for logic and bias. The coverage score measured whether an answer was returned within a three-minute window and assessed the first non-sponsored search result in Q&A platforms.

With sales of mobile devices (smartphones and tablets) expected to grow by 20 percent in 2013, according to IDC, consumers will continue to turn to their mobile devices to seek out answers to their questions. ChaCha’s proprietary approach to Q&A, combined with its unique technology that harnesses the power of human intelligence, gives users a valuable resource for the answers they need while on the go.

“ChaCha has long focused on delivering the right answer at the right time with a uniquely human element, and this is reflected in our best-in-class ranking on the Butler University Q&A Intelligence Index, as well as in a true litmus-test ranking from comScore,” said Scott A. Jones, ChaCha’s CEO. “As we accelerate our growth, we continue to invest in our technology and platform performance, further advancing ChaCha as the best resource for information on the go.”

“There is a vast amount of information available to consumers through their mobile devices today, with much more to come as people become accustomed to sharing their knowledge online regularly,” said Trent Ritzenthaler, Operating Director, Butler Business Accelerator. “Through our extensive study, ChaCha showed the highest level of performance. As the market matures, we anticipate that ChaCha and other mobile search companies will lift the standard of natural language processing and semantic understanding to enhance the user experience with mobile Q&A.”

For further information on the research methodology and analysis of test data, visit http://www.butler.edu/q-a-study/.

About the Butler Business Accelerator

The Butler Business Accelerator (BBA) is an extension of the Butler University College of Business. The BBA’s experienced professionals leverage the University’s resources to help solve business challenges. From strategy to marketing, sales, operations and financial management, the BBA’s network of subject matter experts work alongside clients to build solutions that have immediate and long-term results.

About ChaCha

ChaCha is the leading source for free real-time Q&A. Through its unique "ask-a-smart-friend" platform, ChaCha has answered over 2 billion questions since launch from more than 40 million unique users per month via online (ChaCha.com), iPhone appAndroid app, mobile text (242-242), and voice (1-800-2-ChaCha™). ChaCha is one of the fastest-growing mobile and online publishers according to comScore, Nielsen, and Quantcast, was named by Forbes as one of America's Most Promising Companies, and is a Red Herring Global Top 100 Company. Follow ChaCha on Twitter: @ChaCha and @ChaChaMan.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@ThingsExpo Stories
WebRTC is bringing significant change to the communications landscape that will bridge the worlds of web and telephony, making the Internet the new standard for communications. Cloud9 took the road less traveled and used WebRTC to create a downloadable enterprise-grade communications platform that is changing the communication dynamic in the financial sector. In his session at @ThingsExpo, Leo Papadopoulos, CTO of Cloud9, discussed the importance of WebRTC and how it enables companies to focus o...
Big Data engines are powering a lot of service businesses right now. Data is collected from users from wearable technologies, web behaviors, purchase behavior as well as several arbitrary data points we’d never think of. The demand for faster and bigger engines to crunch and serve up the data to services is growing exponentially. You see a LOT of correlation between “Cloud” and “Big Data” but on Big Data and “Hybrid,” where hybrid hosting is the sanest approach to the Big Data Infrastructure pro...
In his General Session at 16th Cloud Expo, David Shacochis, host of The Hybrid IT Files podcast and Vice President at CenturyLink, investigated three key trends of the “gigabit economy" though the story of a Fortune 500 communications company in transformation. Narrating how multi-modal hybrid IT, service automation, and agile delivery all intersect, he will cover the role of storytelling and empathy in achieving strategic alignment between the enterprise and its information technology.
Buzzword alert: Microservices and IoT at a DevOps conference? What could possibly go wrong? In this Power Panel at DevOps Summit, moderated by Jason Bloomberg, the leading expert on architecting agility for the enterprise and president of Intellyx, panelists peeled away the buzz and discuss the important architectural principles behind implementing IoT solutions for the enterprise. As remote IoT devices and sensors become increasingly intelligent, they become part of our distributed cloud enviro...
With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo 2016 in New York. Learn what is going on, contribute to the discussions, and ensure that your enterprise is as "IoT-Ready" as it can be! Internet of @ThingsExpo, taking place June 6-8, 2017, at the Javits Center in New York City, New York, is co-located with 20th Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry p...
"LinearHub provides smart video conferencing, which is the Roundee service, and we archive all the video conferences and we also provide the transcript," stated Sunghyuk Kim, CEO of LinearHub, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA.
Things are changing so quickly in IoT that it would take a wizard to predict which ecosystem will gain the most traction. In order for IoT to reach its potential, smart devices must be able to work together. Today, there are a slew of interoperability standards being promoted by big names to make this happen: HomeKit, Brillo and Alljoyn. In his session at @ThingsExpo, Adam Justice, vice president and general manager of Grid Connect, will review what happens when smart devices don’t work togethe...
"There's a growing demand from users for things to be faster. When you think about all the transactions or interactions users will have with your product and everything that is between those transactions and interactions - what drives us at Catchpoint Systems is the idea to measure that and to analyze it," explained Leo Vasiliou, Director of Web Performance Engineering at Catchpoint Systems, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York Ci...
The 20th International Cloud Expo has announced that its Call for Papers is open. Cloud Expo, to be held June 6-8, 2017, at the Javits Center in New York City, brings together Cloud Computing, Big Data, Internet of Things, DevOps, Containers, Microservices and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal ...
Discover top technologies and tools all under one roof at April 24–28, 2017, at the Westin San Diego in San Diego, CA. Explore the Mobile Dev + Test and IoT Dev + Test Expo and enjoy all of these unique opportunities: The latest solutions, technologies, and tools in mobile or IoT software development and testing. Meet one-on-one with representatives from some of today's most innovative organizations
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
SYS-CON Events announced today that Super Micro Computer, Inc., a global leader in Embedded and IoT solutions, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 7-9, 2017, at the Javits Center in New York City, NY. Supermicro (NASDAQ: SMCI), the leading innovator in high-performance, high-efficiency server technology, is a premier provider of advanced server Building Block Solutions® for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, HPC and E...
SYS-CON Events announced today that Linux Academy, the foremost online Linux and cloud training platform and community, will exhibit at SYS-CON's 20th International Cloud Expo®, which will take place on June 6-8, 2017, at the Javits Center in New York City, NY. Linux Academy was founded on the belief that providing high-quality, in-depth training should be available at an affordable price. Industry leaders in quality training, provided services, and student certification passes, its goal is to c...
WebRTC is the future of browser-to-browser communications, and continues to make inroads into the traditional, difficult, plug-in web communications world. The 6th WebRTC Summit continues our tradition of delivering the latest and greatest presentations within the world of WebRTC. Topics include voice calling, video chat, P2P file sharing, and use cases that have already leveraged the power and convenience of WebRTC.
"Matrix is an ambitious open standard and implementation that's set up to break down the fragmentation problems that exist in IP messaging and VoIP communication," explained John Woolf, Technical Evangelist at Matrix, in this SYS-CON.tv interview at @ThingsExpo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
WebRTC sits at the intersection between VoIP and the Web. As such, it poses some interesting challenges for those developing services on top of it, but also for those who need to test and monitor these services. In his session at WebRTC Summit, Tsahi Levent-Levi, co-founder of testRTC, reviewed the various challenges posed by WebRTC when it comes to testing and monitoring and on ways to overcome them.
"A lot of times people will come to us and have a very diverse set of requirements or very customized need and we'll help them to implement it in a fashion that you can't just buy off of the shelf," explained Nick Rose, CTO of Enzu, in this SYS-CON.tv interview at 18th Cloud Expo, held June 7-9, 2016, at the Javits Center in New York City, NY.
DevOps is being widely accepted (if not fully adopted) as essential in enterprise IT. But as Enterprise DevOps gains maturity, expands scope, and increases velocity, the need for data-driven decisions across teams becomes more acute. DevOps teams in any modern business must wrangle the ‘digital exhaust’ from the delivery toolchain, "pervasive" and "cognitive" computing, APIs and services, mobile devices and applications, the Internet of Things, and now even blockchain. In this power panel at @...
WebRTC services have already permeated corporate communications in the form of videoconferencing solutions. However, WebRTC has the potential of going beyond and catalyzing a new class of services providing more than calls with capabilities such as mass-scale real-time media broadcasting, enriched and augmented video, person-to-machine and machine-to-machine communications. In his session at @ThingsExpo, Luis Lopez, CEO of Kurento, introduced the technologies required for implementing these idea...
Every successful software product evolves from an idea to an enterprise system. Notably, the same way is passed by the product owner's company. In his session at 20th Cloud Expo, Oleg Lola, CEO of MobiDev, will provide a generalized overview of the evolution of a software product, the product owner, the needs that arise at various stages of this process, and the value brought by a software development partner to the product owner as a response to these needs.