Click here to close now.

Welcome!

Wireless Authors: Yeshim Deniz, Carmen Gonzalez, Pat Romanski, Elizabeth White, Jayaram Krishnaswamy

Related Topics: Cloud Expo, Wireless, Microservices Journal, Web 2.0, Apache, Security, SDN Journal

Cloud Expo: Article

Enterprise Mobility, Cloud Computing, BYOD and Unified Communication

Famous four in action and how they complement, and disrupt each other.....

1. Cloud and Mobility - A Match Made in Heaven....
Cloud computing is providing organizations with low-cost applications and storage, making it easier to manage the growing amount of information. Increased adoption of cloud-based systems (IaaS, SaaS, PaaS and everything else) in the enterprise will pave a way for a faster pace of adoption and acceptance of the cloud-based back end for mobile devices. With increased use of smartphones, tablets in enterprise (BlackBerry, Nexus, Surface, etc.), increased acceptance of BYOD, more and more business information and data will be moved outside the firewall. The trend will fuel the use of cloud infrastructure for mobile applications, and platform and infrastructure including storage. It's a no-brainer. Private mobile cloud, private mobile app stores, standalone enterprise class mobile app stores, etc., will start taking shape. The mobile app and platform ecosystem will evolve.The growth will, however, also depend on the ability of SaaS and PaaS vendors to facelift their applications and platforms for the mobile devices.

2. Mobility - A disrupter of traditional Unified Communication
Mobility, as we all know, is redefining the workplace as the boundaries blur between personal and professional life, home and office, business travel and in-office. Users want a seamless mobility experience that allows them to work anytime and anywhere, with the same productivity and performance they would get in a traditional corporate office.

From the enterprise perspective, management wants to minimize the cost of office space, increase employee  productivity, allow flexibility to work from home and keep people in the field. From that perspective,  the 3CS (Communication, Collaboration, Content and Social) or in other words Unified Communication / messaging and collaboration needs to redefine the boundary from the traditional office work space and multiple end points (PC, Laptops, Phone, Desk Phone, Mobile, etc.) to the mobile environment and potentially single end points.

Mobility is a disrupter simply because mobility is indirectly simplifying the core unified communication problem - the problem of "Multiple communication methods (Voice, Chat, Email, IM etc) on multiple channels (Mobile, Fixed line, Email system, Chat system, Wi-Fi, voice mail, multiple mail boxes, etc.) delivered to multiple devices (PC, Laptop, mobile, Internet) to a single person / identity" TO a slightly simpler "Multiple communication methods on multiple channels delivered to a single device to a single personal / identity". Unification of end point device is the centerpoint.

Traditional UC products will have to provide solutions centered mainly around FMC (Fixed mobile Convergence), Voice over WI-FI, mobile traffic redirection to enterprise telephony systems, and single end point delivery system for Voice, Video, Email and IM ) onto a device (with a single identity - phone no / email. Some of the challenges that mobility offers remain common - be it unified communications or device management. Needless to say that the a simple problem statement doesn't necessarily mean easy solution. The solution perspective has to change. The new MS surface and blackberry launches in 2013 should give us some clues on what is going to come next.

In my opinion, Mobility and UC will converge with mobility already serving many of the use cases for Unified communications problem with cloud serving as the ubiquitous necessity for both. Ultimately, it will be the death of the so called traditional "Unified Communication" of the past. Alternatively, it may transform itself into a new avatar- "Mobile Unified Communication" in a much bigger way in 2013 and 2014....

Cloud Computing, Unified Communication

3. Device Diversity plays the role of necessary evil
Form factor, platform, OS and device variety will pose a greater challenge in terms of interoperability, management, deployment and updates and everything else.....  Companies will have to forego traditional MDM - for device management and instead turn  to advanced form of device management (MDM) and sophiscated and more secured application and data management capabilities in the form of MAM, MEAP, MIM (Mobile Information Management ) - Citrix Share, HyperDrive, VMWare Octopus,   Citrix Fileshare, Dropbox, Google Drive etc). This will also fuel eco-system consolidation within submarkets such as MDM, MAM, MEAM, TEM etc.

4. Sweet Spot for SaaS Suppliers
SaaS vendors are perfectly positioned to provide mobile versions of their services for popular mobile browsers and devices. This will facilitate and simplify the use of mobile apps in the enterprise and help manage issues related to application and data management to a great extent. Imagine an organisation that hs already embraced BYOD, and few of its applications are already in the cloud - performance management, expense management, travel management, ERP, Sales force automation to name a few, and the business wants the applications to be available on the mobile devices.... The CIO has no choice... since it is practically not possible to custom build the apps for the device and not easy to move from a SaaS model to a on-premise model... Matter of the fact is that CIOs have no choice but to go with it if the application is supported on mobile OR ask the SaaS vendor to provide the support for the specific application in question for a win-win situation. This only will help the CIO's support the business and address the concerns of flexibility, agility, mobility, scalability, and speed of implementation without a significant compromise - which is otherwise not possible.

5. Security Considerations - Shift from Device / infrastructure to Information and Data.
Mobility has practically removed the traditional boundaries of the enterprise, corporate network and secured / wired infrastructure which in turn has made  it vulnerable to numerous (and real) threats from enterprise information security perspective. With the advent of BYOD, device centric approach to solve security challanges is not enough. IT departments will have to move to multiple levels of security - from device level to information level via advanced forms of MDM (device management) and MAM / MIM (Mobile Application and Mobile Information / Data Management). The security concerns are no longer be a IT security department issue but a more strategic issue and has to be dealt in a holistic manner.

Not only the security strategy will have to unique to a specific company / industry but should encompass technical, organizational, and regulatory factors. These considerations will need to be taken care of at the design level itself with a clear focus on information centric security management and defined much earlier in the game plan. In the absence of guidelines, i hope that industry consortiums and government agencies will start discussing the most sensitive areas and create guidelines for security needs rather than each company and industry defining its policy. This i believe will help everyone.

6. Decrease in Total Cost of Ownership
Enterprise Mobility will turn out to be a game changer in the troubled financial times as it will bring down the overall cost of ownership to the enterprise. Traditional logic of economies of scale has defied this so far as enterprise customers (read 'Scale') are charged a premium fee. With increased consumerization in the enterprise, cost to an enterprise user of mobility services should reduce as the differentiation of two types of consumers (enterprise VS retail) disappears.

Case in point is RIM - who is hoped to bring down the overall cost of ownership as they turn their focus to consumerisaton in the interest of everyone (and more for them to regain lost market share to apples and androids)... Only time will tell in 2013...

Increased data usage will shift the focus to better archiving and optimization of storage indirectly addressing the data security aspects.

7. Ecosystem Consolidation
Mergers and acquisitions was seen in 2011, 2012 in the cloud application management space when big players acquired niche players with cloud enabler and management products. The next few years will see the same trend in mobile application management space. Citrix acquisition of zenprise is an indicator of the potential future. The MAM (Mobile Application Management), MEM (Mobile Enterprise Management), MEAP (Mobile Enterprise Application Platforms) will have the same fate for all the good reasons and big players are already in the foray with various ties already in place.

8. Buy Your Own Application - Future
Buy your own application is a futuristic thing but it will pick up once the data / information is isolated from application layer and users are able to use the data using their preferred application for viewing. One example is the the choice of email client (view) for emails (data).

More Stories By Sunil Pathak

Sunil has close to 16 years experience in Information Technology providing leadership, management, planning, system development and engineering, training, people development, methodologies, and process support. He has worked in the area of internet based technology solutions, ecommerce applications, product development, product maintenance, e-business platforms, portals, collaboration, content management, and business intelligence.

He currently works for Colt Technologies Services, Bangalore, India as Head of Systems Development and Support. Sunil holds an Executive MBA (IIM Calcutta), Masters in Technology (IIT Kanpur) and a Bachelor of Engineering in Electrical Engineering. He also holds diploma in entrepreneurship from EDI Ahmedabad. He can be reached at :
Linkedin - http://in.linkedin.com/pub/sunil-pathak/4/501/a9b
Twitter - @sunil__pathak


Disclaimer:The opinion expressed here are my own and not necessarily those of my employer.

@ThingsExpo Stories
WebRTC is an up-and-coming standard that enables real-time voice and video to be directly embedded into browsers making the browser a primary user interface for communications and collaboration. WebRTC runs in a number of browsers today and is currently supported in over a billion installed browsers globally, across a range of platform OS and devices. Today, organizations that choose to deploy WebRTC applications and use a host machine that supports audio through USB or Bluetooth can use Plantronics products to connect and transit or receive the audio associated with the WebRTC session.
The best mobile applications are augmented by dedicated servers, the Internet and Cloud services. Mobile developers should focus on one thing: writing the next socially disruptive viral app. Thanks to the cloud, they can focus on the overall solution, not the underlying plumbing. From iOS to Android and Windows, developers can leverage cloud services to create a common cross-platform backend to persist user settings, app data, broadcast notifications, run jobs, etc. This session provides a high level technical overview of many cloud services available to mobile app developers, includi...
SYS-CON Media announced today that @WebRTCSummit Blog, the largest WebRTC resource in the world, has been launched. @WebRTCSummit Blog offers top articles, news stories, and blog posts from the world's well-known experts and guarantees better exposure for its authors than any other publication. @WebRTCSummit Blog can be bookmarked ▸ Here @WebRTCSummit conference site can be bookmarked ▸ Here
There are lots of challenges in IoT around secure, scalable and business friendly infrastructure for enterprises. For large corporations, IoT implementations are one of the top priorities of the decade. All industries are seeing a competitive need to sustain by investing in IoT initiatives. The value addition comes from improved customer service, innovative product and additional revenue streams. The data from these IP-connected devices can be leveraged for a variety of business applications as well as responsive action controls. The various architectural building blocks of an IoT ...
SYS-CON Events announced today that Ciqada will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Ciqada™ makes it easy to connect your products to the Internet. By integrating key components - hardware, servers, dashboards, and mobile apps - into an easy-to-use, configurable system, your products can quickly and securely join the internet of things. With remote monitoring, control, and alert messaging capability, you will meet your customers' needs of tomorrow - today! Ciqada. Let your products take flight. For more inform...
Health care systems across the globe are under enormous strain, as facilities reach capacity and costs continue to rise. M2M and the Internet of Things have the potential to transform the industry through connected health solutions that can make care more efficient while reducing costs. In fact, Vodafone's annual M2M Barometer Report forecasts M2M applications rising to 57 percent in health care and life sciences by 2016. Lively is one of Vodafone's health care partners, whose solutions enable older adults to live independent lives while staying connected to loved ones. M2M will continue to gr...
Chuck Piluso will present a study of cloud adoption trends and the power and flexibility of IBM Power and Pureflex cloud solutions. Speaker Bio: Prior to Data Storage Corporation (DSC), Mr. Piluso founded North American Telecommunication Corporation, a facilities-based Competitive Local Exchange Carrier licensed by the Public Service Commission in 10 states, serving as the company's chairman and president from 1997 to 2000. Between 1990 and 1997, Mr. Piluso served as chairman & founder of International Telecommunications Corporation, a facilities-based international carrier licensed by t...
Dave will share his insights on how Internet of Things for Enterprises are transforming and making more productive and efficient operations and maintenance (O&M) procedures in the cleantech industry and beyond. Speaker Bio: Dave Landa is chief operating officer of Cybozu Corp (kintone US). Based in the San Francisco Bay Area, Dave has been on the forefront of the Cloud revolution driving strategic business development on the executive teams of multiple leading Software as a Services (SaaS) application providers dating back to 2004. Cybozu's kintone.com is a leading global BYOA (Build Your O...
As enterprises move to all-IP networks and cloud-based applications, communications service providers (CSPs) – facing increased competition from over-the-top providers delivering content via the Internet and independently of CSPs – must be able to offer seamless cloud-based communication and collaboration solutions that can scale for small, midsize, and large enterprises, as well as public sector organizations, in order to keep and grow market share. The latest version of Oracle Communications Unified Communications Suite gives CSPs the capability to do just that. In addition, its integration ...
The IoT Bootcamp is coming to Cloud Expo | @ThingsExpo on June 9-10 at the Javits Center in New York. Instructor. Registration is now available at http://iotbootcamp.sys-con.com/ Instructor Janakiram MSV previously taught the famously successful Multi-Cloud Bootcamp at Cloud Expo | @ThingsExpo in November in Santa Clara. Now he is expanding the focus to Janakiram is the founder and CTO of Get Cloud Ready Consulting, a niche Cloud Migration and Cloud Operations firm that recently got acquired by Aditi Technologies. He is a Microsoft Regional Director for Hyderabad, India, and one of the f...
The 17th International Cloud Expo has announced that its Call for Papers is open. 17th International Cloud Expo, to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA, brings together Cloud Computing, APM, APIs, Microservices, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
While not quite mainstream yet, WebRTC is starting to gain ground with Carriers, Enterprises and Independent Software Vendors (ISV’s) alike. WebRTC makes it easy for developers to add audio and video communications into their applications by using Web browsers as their platform. But like any market, every customer engagement has unique requirements, as well as constraints. And of course, one size does not fit all. In her session at WebRTC Summit, Dr. Natasha Tamaskar, Vice President, Head of Cloud and Mobile Strategy at GENBAND, will explore what is needed to take a real time communications ...
SYS-CON Events announced today that robomq.io will exhibit at SYS-CON's @ThingsExpo, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. robomq.io is an interoperable and composable platform that connects any device to any application. It helps systems integrators and the solution providers build new and innovative products and service for industries requiring monitoring or intelligence from devices and sensors.
Containers and microservices have become topics of intense interest throughout the cloud developer and enterprise IT communities. Accordingly, attendees at the upcoming 16th Cloud Expo at the Javits Center in New York June 9-11 will find fresh new content in a new track called PaaS | Containers & Microservices Containers are not being considered for the first time by the cloud community, but a current era of re-consideration has pushed them to the top of the cloud agenda. With the launch of Docker's initial release in March of 2013, interest was revved up several notches. Then late last...
Wearable technology was dominant at this year’s International Consumer Electronics Show (CES) , and MWC was no exception to this trend. New versions of favorites, such as the Samsung Gear (three new products were released: the Gear 2, the Gear 2 Neo and the Gear Fit), shared the limelight with new wearables like Pebble Time Steel (the new premium version of the company’s previously released smartwatch) and the LG Watch Urbane. The most dramatic difference at MWC was an emphasis on presenting wearables as fashion accessories and moving away from the original clunky technology associated with t...
SYS-CON Events announced today that Litmus Automation will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Litmus Automation’s vision is to provide a solution for companies that are in a rush to embrace the disruptive Internet of Things technology and leverage it for real business challenges. Litmus Automation simplifies the complexity of connected devices applications with Loop, a secure and scalable cloud platform.
In 2015, 4.9 billion connected "things" will be in use. By 2020, Gartner forecasts this amount to be 25 billion, a 410 percent increase in just five years. How will businesses handle this rapid growth of data? Hadoop will continue to improve its technology to meet business demands, by enabling businesses to access/analyze data in real time, when and where they need it. Cloudera's Chief Technologist, Eli Collins, will discuss how Big Data is keeping up with today's data demands and how in the future, data and analytics will be pervasive, embedded into every workflow, application and infra...
From telemedicine to smart cars, digital homes and industrial monitoring, the explosive growth of IoT has created exciting new business opportunities for real time calls and messaging. In his session at @ThingsExpo, Ivelin Ivanov, CEO and Co-Founder of Telestax, shared some of the new revenue sources that IoT created for Restcomm – the open source telephony platform from Telestax. Ivelin Ivanov is a technology entrepreneur who founded Mobicents, an Open Source VoIP Platform, to help create, deploy, and manage applications integrating voice, video and data. He is the co-founder of TeleStax, a...
As Marc Andreessen says software is eating the world. Everything is rapidly moving toward being software-defined – from our phones and cars through our washing machines to the datacenter. However, there are larger challenges when implementing software defined on a larger scale - when building software defined infrastructure. In his session at 16th Cloud Expo, Boyan Ivanov, CEO of StorPool, will provide some practical insights on what, how and why when implementing "software-defined" in the datacenter.
How is unified communications transforming the way businesses operate? In his session at WebRTC Summit, Arvind Rangarajan, Director of Product Marketing at BroadSoft, will discuss how to extend unified communications experience outside the enterprise through WebRTC. He will also review use cases across different industry verticals. Arvind Rangarajan is Director, Product Marketing at BroadSoft. He has over 19 years of experience in the telecommunications industry in various roles such as Software Development, Product Management and Product Marketing, applied across Wireless, Unified Communic...