|By Business Wire||
|January 10, 2013 08:02 AM EST||
TEOCO, the leading provider of Assurance and Analytics solutions to communications service providers worldwide, announced its technology experts will headline sessions at various conferences in January across Western Europe, the CIS (Commonwealth of Independent States), and North America. TEOCO pioneered massive-scale telecom usage analytics in the 1990s, evolving into TEOCO’s flagship SONAR™ analytics platform which provides comprehensive big data insight for network, operational and business optimization.
Executive Director for Business Analytics Jim Hayden will co-present with Cricket Communication's Stefan Spaar at the TM Forum Big Data Analytics Conference (http://bit.ly/QSAPrx) in Amsterdam, Netherlands, on January 29th. The case study discusses how Cricket and TEOCO leverage advanced technologies and data analytics methodologies in "Establishing and Sustaining Multiple Big Data Analytics Initiatives in a Cost-Effective Way" to create a 360-degree perspective of customer experience and network performance across the enterprise.
Jacob Howell will be speaking at the Telecom Analytics Conference (http://bit.ly/UTNRuf) in Atlanta, Georgia, USA on January 31st. The presentation titled "Big Data, Big Results: Case Studies of Big Data Customer Analytics" will share best practices and highlight impressive and unexpected results from implementing Big Data Customer Analytics across multiple customers. Mr. Howell is TEOCO’s Director of Fraud and Revenue Assurance, and also serves as a Director at the Communications Fraud Control Association (CFCA).
At the Russia & CIS Telecoms Executive Forum (http://bit.ly/VAKJC5) in Moscow, Senior Director of Solutions Omri Dayan will present “How Carriers Dramatically Improved Profitability via Big Data Analytics” on January 22nd. In his presentation Mr. Dayan will demonstrate how TEOCO customers have used analytics to cross-reference usage and network data with financial information to optimize profit margins by reducing costs and revenue leakage.
“Just about every TEOCO engagement contends with Big Data, and the analytics use cases keep growing,” said Jonjie Sena, Senior Director of Market Strategy at TEOCO. “Despite the overwhelming data volumes, complex models and sophisticated algorithms, our customers are happiest when our solutions are applied to real business problems to increase profitability, improve overall customer experience, optimize complex networks and prioritize marketing initiatives. Working with Tier 1 operators has contributed hundreds of millions of dollars to their bottom line, and we’ve gained valuable experience we believe that is worth sharing.”
TEOCO is the leading provider of Assurance and Analytics solutions to Communication Service Providers worldwide. TEOCO’s product portfolio includes:
- Customer Analytics – Combine profitability, quality of experience, and behavioral data to better understand, target and engage the subscriber base.
- Margin Assurance – Manage costs and revenues to understand the profitability of every transaction.
- Service Assurance – Resolve faults, maximize performance & utilization, and improve customer experience.
- Network Optimization – Optimize radio access networks to reduce costs while improving coverage, capacity, and quality of the network.
Since 1995, TEOCO has helped over 140 of the largest service providers around the world to manage and evolve their businesses efficiently and profitably, while enhancing the customer experience. TEOCO is widely recognized for its commitment to principled entrepreneurship, business ethics and employee ownership with a particular emphasis on its core values of alignment with employees, clients and community.
For more information, visit www.teoco.com.
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