|By Kapil Raval||
|September 14, 2011 09:00 AM EDT||
Deploying Cloud infrastructure is not a typical technology project. Success of a Cloud implementation depends on governance, policies, constraints and business relationship management. This article focuses on some basic important areas that cannot be ignored while implementing a Public Cloud solution. To keep it simple, let us focus on green-field implementation of a public cloud infrastructure.
Like any other solution implementation, service providers need to focus on four key areas: Strategy, Business processes, Technology and people skills. Quite often, cloud implementations focus on infrastructure (and forget processes) and then see if the deployment meets their overall strategy or not. Such an approach results in unsuccessful implementations. Investing in business management, people and processes before the technology will ensure success with your cloud computing. Even in a green-field implementation, the right approach is to build and agree on the strategy first, ensure that business processes are aligned to meet the strategy; then focus on technology and people skills aligned to overall strategy. Such an approach ensures that the Cloud implementation meets the overall strategy and results in success. HP has a proven methodology, called Solution Consulting Services (SCS), to help Service Providers get better alignment of strategy, processes and technology while taking such a customer-centric journey. While taking any architectural decisions or at any change in technology, it is beneficial to evaluate impact on the overall strategy and service delivery to customers. For this reason, it is prudent to involve the marketing team during the implementation.
Let us now take a look at these areas and summarize key important points while planning deployment of Public Cloud service.
- Leading the organization: Cloud is a new way of delivering traditional services and to take the organization through this change, leadership and sponsorship of senior management is critical.
- Understand the market, clearly define the desired end state, build a pragmatic roadmap to achieve the goal and rally the organization towards the future goal; communicate the vision and create buy-in throughout the organization; agree on approach to the market
- Build a living strategy document and a road map to achieve desired measurable business outcomes
- Leverage your strengths and strategic assets: Leverage networking, a key strategic asset, which can differentiate CSPs from other services from IT companies by demonstrating end-to-end value and quality of service. The strategy should be to offer bundled services that include typical IT centric services along with communication as a service.
- Understand acquisition and operational costs: Have clear understanding on how to measure agility, cost and quality of service; understand and agree on any compromises in these areas
- Based on market study, clearly define required functionality, scalability etc. to be competitive; Leverage best-practices and lessons already learnt by others
- Avoid vendor lock-in: Standards are evolving for Cloud inter-operability. It is best to go for open architecture based on industry standard products and avoid vendor lock-in
- Define end-to-end Service Delivery: Technology is the easiest component of a cloud deployment. According to a Gartner report, technology is less difficult than the changes required in processes, funding models, organization culture and politics, and service definition and delivery.
- Define Business Policies: Public Cloud implementation requires you to think through and decide on policies, governance and allocation models; the software itself cannot do all this for you. There are software products available in the market to implement business policies. But a lot of attention must be given to define those business policies, charging options, SLAs etc.
- Changing business relationships: Cloud computing brings in automation in service delivery as well as in service consumption; both service providers and consumers will have to change their existing processes to accommodate this. Understand the impact of Cloud computing on operational processes and manage the changing relationship between you and your customers.
The architectural requirements of cloud computing include following key areas:
- Standardize and automate as much as possible from the start to keep the operational costs low
- Customers typically expect the same level of service quality, flexibility and control as in the traditional dedicated physical environment.
- The cloud environment is far more complex and dynamic than the traditional dedicated physical environment. There are many more servers to manage because of the ability to rapidly create virtual servers. Cloud services are continually being created, moved among physical resources, and retired by customers.
o Select products and solutions that give you flexibility, control and automation features needed for today and tomorrow; avoid customized automation
- The automation and orchestration layer turns a virtual environment into a cloud environment. A special focus is needed on automation and efficient use of resources.
- Rapid provisioning; speed of delivery
- Ability to create, launch and terminate cloud instances as needed
- Resource optimization: Manage service levels across applications and a virtual infrastructure, and allocate resources based on business needs.
- Integrated Service Management: Monitor and manage services and not just infrastructure components.
- Service catalogs:
- Self-service portal to present service catalogs
- Transition from an infrastructure-oriented approach to a service-oriented approach for service delivery and management is needed. This includes providing a catalog of standardized IT services and supporting self-service and automated provisioning of standardized services. In addition, it's important to integrate IT processes and tools and be able to support multiple service sourcing options.
o The cloud environment may include services from a variety of external providers, greatly increasing the number of vendors for SP to manage. This also increases risk of software license and compliance violations.
- Identity and subscriber management:
- Privacy and Compliance requirements
- Compliance with security-related issues is very important in the cloud. IT must ensure that information, data ownership, and billing/accounting information are secure. In addition, it is also critical to protect the physical storage of information from privacy and security point of views.
- Charging/Billing: Service charging, billing and integration with CRM: Even in a green-field implementation, we have to have clear understanding, based on market analysis, on how each service will be charged and how CSRs will be able to support customers. Some services are offered at fixed price whereas others are billed based on usage. Each market is different and the architecture should be able to give flexibility to marketing units.
- Industry Standards: Consider standards in areas such as public cloud interoperability, chargeback measurements, service-level definitions, etc. We are in the early days of cloud computing, and there will be new standards defined as cloud computing matures. For this reason, investing in technologies based on open and industry standards is of paramount importance.
- As Cloud computing is a new way to deliver traditional services, organizations and people skills must shift to reflect the changes required in becoming a service provider. New skill sets are required in areas like modeling service architectures, building and testing automation, and scripting interfaces. With increase in level of automation and agility, the emphasis shifts to monitoring utilization, understanding trends etc. for more proactive steps. Training sales teams to sell Public Cloud computing as well as other bundled services cannot be emphasized more.
With the right approach, one can align implementation to meet the long term strategy of the organization. It is worth spending a bit more time planning deployment and understanding its impact on the strategy and end-users.
November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Penta Security is a leading vendor for data security solutions, including its encryption solution, D’Amo. By using FPE technology, D’Amo allows for the implementation of encryption technology to sensitive data fields without modification to schema in the database environment. With businesses having their data become increasingly more complicated in their mission-critical applications (such as ERP, CRM, HRM), continued ...
Oct. 24, 2016 08:45 PM EDT Reads: 1,024
SYS-CON Events announced today that Enzu will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to focus on the core of their online busine...
Oct. 24, 2016 08:30 PM EDT Reads: 1,320
For basic one-to-one voice or video calling solutions, WebRTC has proven to be a very powerful technology. Although WebRTC’s core functionality is to provide secure, real-time p2p media streaming, leveraging native platform features and server-side components brings up new communication capabilities for web and native mobile applications, allowing for advanced multi-user use cases such as video broadcasting, conferencing, and media recording.
Oct. 24, 2016 07:30 PM EDT Reads: 3,194
SYS-CON Events announced today that Cloudbric, a leading website security provider, will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Cloudbric is an elite full service website protection solution specifically designed for IT novices, entrepreneurs, and small and medium businesses. First launched in 2015, Cloudbric is based on the enterprise level Web Application Firewall by Penta Security Sys...
Oct. 24, 2016 07:15 PM EDT Reads: 1,160
Established in 1998, Calsoft is a leading software product engineering Services Company specializing in Storage, Networking, Virtualization and Cloud business verticals. Calsoft provides End-to-End Product Development, Quality Assurance Sustenance, Solution Engineering and Professional Services expertise to assist customers in achieving their product development and business goals. The company's deep domain knowledge of Storage, Virtualization, Networking and Cloud verticals helps in delivering ...
Oct. 24, 2016 07:15 PM EDT Reads: 1,047
The best way to leverage your Cloud Expo presence as a sponsor and exhibitor is to plan your news announcements around our events. The press covering Cloud Expo and @ThingsExpo will have access to these releases and will amplify your news announcements. More than two dozen Cloud companies either set deals at our shows or have announced their mergers and acquisitions at Cloud Expo. Product announcements during our show provide your company with the most reach through our targeted audiences.
Oct. 24, 2016 06:15 PM EDT Reads: 4,749
In the next five to ten years, millions, if not billions of things will become smarter. This smartness goes beyond connected things in our homes like the fridge, thermostat and fancy lighting, and into heavily regulated industries including aerospace, pharmaceutical/medical devices and energy. “Smartness” will embed itself within individual products that are part of our daily lives. We will engage with smart products - learning from them, informing them, and communicating with them. Smart produc...
Oct. 24, 2016 05:45 PM EDT Reads: 1,497
SYS-CON Events announced today that 910Telecom will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Housed in the classic Denver Gas & Electric Building, 910 15th St., 910Telecom is a carrier-neutral telecom hotel located in the heart of Denver. Adjacent to CenturyLink, AT&T, and Denver Main, 910Telecom offers connectivity to all major carriers, Internet service providers, Internet backbones and ...
Oct. 24, 2016 05:00 PM EDT Reads: 3,632
SYS-CON Events announced today that Coalfire will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. Coalfire is the trusted leader in cybersecurity risk management and compliance services. Coalfire integrates advisory and technical assessments and recommendations to the corporate directors, executives, boards, and IT organizations for global brands and organizations in the technology, cloud, health...
Oct. 24, 2016 04:45 PM EDT Reads: 1,568
SYS-CON Events announced today that Transparent Cloud Computing (T-Cloud) Consortium will exhibit at the 19th International Cloud Expo®, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. The Transparent Cloud Computing Consortium (T-Cloud Consortium) will conduct research activities into changes in the computing model as a result of collaboration between "device" and "cloud" and the creation of new value and markets through organic data proces...
Oct. 24, 2016 04:30 PM EDT Reads: 1,366
The Internet of Things (IoT), in all its myriad manifestations, has great potential. Much of that potential comes from the evolving data management and analytic (DMA) technologies and processes that allow us to gain insight from all of the IoT data that can be generated and gathered. This potential may never be met as those data sets are tied to specific industry verticals and single markets, with no clear way to use IoT data and sensor analytics to fulfill the hype being given the IoT today.
Oct. 24, 2016 04:15 PM EDT Reads: 2,605
WebRTC defines no default signaling protocol, causing fragmentation between WebRTC silos. SIP and XMPP provide possibilities, but come with considerable complexity and are not designed for use in a web environment. In his session at @ThingsExpo, Matthew Hodgson, technical co-founder of the Matrix.org, discussed how Matrix is a new non-profit Open Source Project that defines both a new HTTP-based standard for VoIP & IM signaling and provides reference implementations.
Oct. 24, 2016 04:15 PM EDT Reads: 2,779
In his general session at 18th Cloud Expo, Lee Atchison, Principal Cloud Architect and Advocate at New Relic, discussed cloud as a ‘better data center’ and how it adds new capacity (faster) and improves application availability (redundancy). The cloud is a ‘Dynamic Tool for Dynamic Apps’ and resource allocation is an integral part of your application architecture, so use only the resources you need and allocate /de-allocate resources on the fly.
Oct. 24, 2016 04:00 PM EDT Reads: 3,726
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
Oct. 24, 2016 02:15 PM EDT Reads: 3,962
A completely new computing platform is on the horizon. They’re called Microservers by some, ARM Servers by others, and sometimes even ARM-based Servers. No matter what you call them, Microservers will have a huge impact on the data center and on server computing in general. Although few people are familiar with Microservers today, their impact will be felt very soon. This is a new category of computing platform that is available today and is predicted to have triple-digit growth rates for some ...
Oct. 24, 2016 02:00 PM EDT Reads: 34,156
SYS-CON Events announced today that MathFreeOn will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. MathFreeOn is Software as a Service (SaaS) used in Engineering and Math education. Write scripts and solve math problems online. MathFreeOn provides online courses for beginners or amateurs who have difficulties in writing scripts. In accordance with various mathematical topics, there are more tha...
Oct. 24, 2016 01:00 PM EDT Reads: 1,013
In past @ThingsExpo presentations, Joseph di Paolantonio has explored how various Internet of Things (IoT) and data management and analytics (DMA) solution spaces will come together as sensor analytics ecosystems. This year, in his session at @ThingsExpo, Joseph di Paolantonio from DataArchon, will be adding the numerous Transportation areas, from autonomous vehicles to “Uber for containers.” While IoT data in any one area of Transportation will have a huge impact in that area, combining sensor...
Oct. 24, 2016 01:00 PM EDT Reads: 865
SYS-CON Events announced today that SoftNet Solutions will exhibit at the 19th International Cloud Expo, which will take place on November 1–3, 2016, at the Santa Clara Convention Center in Santa Clara, CA. SoftNet Solutions specializes in Enterprise Solutions for Hadoop and Big Data. It offers customers the most open, robust, and value-conscious portfolio of solutions, services, and tools for the shortest route to success with Big Data. The unique differentiator is the ability to architect and ...
Oct. 24, 2016 01:00 PM EDT Reads: 907
More and more brands have jumped on the IoT bandwagon. We have an excess of wearables – activity trackers, smartwatches, smart glasses and sneakers, and more that track seemingly endless datapoints. However, most consumers have no idea what “IoT” means. Creating more wearables that track data shouldn't be the aim of brands; delivering meaningful, tangible relevance to their users should be. We're in a period in which the IoT pendulum is still swinging. Initially, it swung toward "smart for smar...
Oct. 24, 2016 12:30 PM EDT Reads: 1,025
@ThingsExpo has been named the Top 5 Most Influential Internet of Things Brand by Onalytica in the ‘The Internet of Things Landscape 2015: Top 100 Individuals and Brands.' Onalytica analyzed Twitter conversations around the #IoT debate to uncover the most influential brands and individuals driving the conversation. Onalytica captured data from 56,224 users. The PageRank based methodology they use to extract influencers on a particular topic (tweets mentioning #InternetofThings or #IoT in this ...
Oct. 24, 2016 12:15 PM EDT Reads: 8,440