Welcome!

Mobile IoT Authors: Liz McMillan, Zakia Bouachraoui, Elizabeth White, Yeshim Deniz, Dana Gardner

Blog Feed Post

Mobile Expert Interview Series: Acando's Hans Nygaard, Part 1

 Acando's Hans Nygaard
I recently had the privelege of interviewing Hans Nygaard from Acando, a consultancy company with over 1,000 employees in six European countries.  SAP is one of Acando's most important partners.

Hans is the Manager for Mobile Solutions and focuses most of his time on blue collar and field services kinds of mobile projects.  They work on a lot of 100-200 user projects, but are currently working on a large deployment that includes 5,000 service technicians in 14 countries.

Hans has been working in the SAP ecosystem since 2003 and on SAP related mobility projects since 2007.  He has a wife and two kids and lives 45 minutes outside of Copenhagen.

Note:  This interview consists of both written and verbal responses from Hans.

Kevin:  Since you have been involved in SAP enterprise mobility since 2007, what are your thoughts about SAP's acquisition of Sybase in 2010?
Hans: I have mixed feelings.  It was a lot of money.  Sybase has great offline and push mobile technology, so that is good, but I am still confused about how Sybase's and SAP's middleware will merge into one mobile middleware solution.

Kevin: What mobile device(s) do you carry?
Hans: iPhone 4, iPad and a laptop (PC).


Kevin: What are some of your mobile applications that you have on your mobile devices?
Hans:  For work it’s the Safari browser, email and calendar. Privately the favorites are the Amplitube app (with headphones) for practicing bass without annoying the family, a stock app and Facebook.

Kevin: Do you use your mobile device to buy things?
Hans: Yes, the iPad is perfect for shopping online!  I call it couch shopping…it is too easy.  I love the eBay app!  I even bought a vintage 69 Mustang using the iPad.

Kevin:  How many computing devices do you have in your home:
Hans: Nine total.  Three iPhones, one iPad, three laptops and 2 PCs.

Kevin: How long have you been involved in enterprise mobility?
Hans: As an SAP solution architect I have been keeping track of developments since it was in its infancy, but full time professionally since 2007.

Kevin: What is different today, than when you started with enterprise mobility?
Hans: The tools have changed for provisioning of mobile devices.  Today you just scan the barcode on the box and all the set up is done.  It is much easier to set up mobile applications today.  The technology infrastructure has matured.  Many years ago I worked on a Siemens PDA app, and it was slow and not very good.  Today, one SAP system is supporting 5,000 mobile service technicians.  It integrates with the SAP CS, MM and HR modules.

Kevin: What industries do you see adopting mobility today?
Hans: The big gold rush is in blue collar apps across industries: field service, spreading to internal maintenance and QA. If you leave email and time & travel out, white collar is still testing and taking baby steps, tablets with mobile OS will change that.

Kevin: What business processes do you see companies mobilizing first, second, third?
Hans: Companies are looking for processes that have a lot of (similar) users and where the business case is clear cut. External field service is top of the list and savings are in removing manual (double) paper registrations, improved reporting, shorter order-to-cash, SLA compliance, better resource allocation, etc. Any one of these alone usually justifies the implementation project. Also time & travel registration, internal maintenance, admin workflows like QA approvals, invoice approvals are in the top five, etc.

Mobile Expert Interview Series:  Acando's Hans Nygaard, Part 2

Click here to read more in the Mobile Expert Interview Series.






***************************************************
Kevin Benedict, Independent Mobile and M2M Industry Analyst, SAP Mentor Volunteer
Phone +1 208-991-4410
Follow me on Twitter @krbenedict
Join the SAP Enterprise Mobility group on Linkedin:

Full Disclosure: I am an independent mobility consultant, mobility analyst, writer and Web 2.0 marketing professional. I work with and have worked with many of the companies mentioned in my articles.
 

Read the original blog entry...

More Stories By Kevin Benedict

Kevin Benedict serves as the Senior Vice President, Solutions Strategy, at Regalix, a Silicon Valley based company, focused on bringing the best strategies, digital technologies, processes and people together to deliver improved customer experiences, journeys and success through the combination of intelligent solutions, analytics, automation and services. He is a popular writer, speaker and futurist, and in the past 8 years he has taught workshops for large enterprises and government agencies in 18 different countries. He has over 32 years of experience working with strategic enterprise IT solutions and business processes, and he is also a veteran executive working with both solution and services companies. He has written dozens of technology and strategy reports, over a thousand articles, interviewed hundreds of technology experts, and produced videos on the future of digital technologies and their impact on industries.

IoT & Smart Cities Stories
The deluge of IoT sensor data collected from connected devices and the powerful AI required to make that data actionable are giving rise to a hybrid ecosystem in which cloud, on-prem and edge processes become interweaved. Attendees will learn how emerging composable infrastructure solutions deliver the adaptive architecture needed to manage this new data reality. Machine learning algorithms can better anticipate data storms and automate resources to support surges, including fully scalable GPU-c...
Machine learning has taken residence at our cities' cores and now we can finally have "smart cities." Cities are a collection of buildings made to provide the structure and safety necessary for people to function, create and survive. Buildings are a pool of ever-changing performance data from large automated systems such as heating and cooling to the people that live and work within them. Through machine learning, buildings can optimize performance, reduce costs, and improve occupant comfort by ...
The explosion of new web/cloud/IoT-based applications and the data they generate are transforming our world right before our eyes. In this rush to adopt these new technologies, organizations are often ignoring fundamental questions concerning who owns the data and failing to ask for permission to conduct invasive surveillance of their customers. Organizations that are not transparent about how their systems gather data telemetry without offering shared data ownership risk product rejection, regu...
René Bostic is the Technical VP of the IBM Cloud Unit in North America. Enjoying her career with IBM during the modern millennial technological era, she is an expert in cloud computing, DevOps and emerging cloud technologies such as Blockchain. Her strengths and core competencies include a proven record of accomplishments in consensus building at all levels to assess, plan, and implement enterprise and cloud computing solutions. René is a member of the Society of Women Engineers (SWE) and a m...
Poor data quality and analytics drive down business value. In fact, Gartner estimated that the average financial impact of poor data quality on organizations is $9.7 million per year. But bad data is much more than a cost center. By eroding trust in information, analytics and the business decisions based on these, it is a serious impediment to digital transformation.
Digital Transformation: Preparing Cloud & IoT Security for the Age of Artificial Intelligence. As automation and artificial intelligence (AI) power solution development and delivery, many businesses need to build backend cloud capabilities. Well-poised organizations, marketing smart devices with AI and BlockChain capabilities prepare to refine compliance and regulatory capabilities in 2018. Volumes of health, financial, technical and privacy data, along with tightening compliance requirements by...
Predicting the future has never been more challenging - not because of the lack of data but because of the flood of ungoverned and risk laden information. Microsoft states that 2.5 exabytes of data are created every day. Expectations and reliance on data are being pushed to the limits, as demands around hybrid options continue to grow.
Digital Transformation and Disruption, Amazon Style - What You Can Learn. Chris Kocher is a co-founder of Grey Heron, a management and strategic marketing consulting firm. He has 25+ years in both strategic and hands-on operating experience helping executives and investors build revenues and shareholder value. He has consulted with over 130 companies on innovating with new business models, product strategies and monetization. Chris has held management positions at HP and Symantec in addition to ...
Enterprises have taken advantage of IoT to achieve important revenue and cost advantages. What is less apparent is how incumbent enterprises operating at scale have, following success with IoT, built analytic, operations management and software development capabilities - ranging from autonomous vehicles to manageable robotics installations. They have embraced these capabilities as if they were Silicon Valley startups.
As IoT continues to increase momentum, so does the associated risk. Secure Device Lifecycle Management (DLM) is ranked as one of the most important technology areas of IoT. Driving this trend is the realization that secure support for IoT devices provides companies the ability to deliver high-quality, reliable, secure offerings faster, create new revenue streams, and reduce support costs, all while building a competitive advantage in their markets. In this session, we will use customer use cases...