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Validas Reveals Most Family Friendly Carrier Calling Plans With Wireless Family Plan Shopper's Guide for the Holidays

GAO reports millions are unhappy with wireless billing practices, customer service, early termination fees and other contract terms; 80 percent paying too much for wireless services

HOUSTON, Dec. 14 /PRNewswire/ -- Wireless phones, devices and applications are set to top the wish lists of thousands of consumers this holiday season, according to the CTIA-The Wireless Association®. Yet according to the recent report issued by the Government Accountability Office (GAO) titled "FCC Needs to Improve Oversight of Wireless Phone Service," millions of Americans are unhappy with issues such as wireless billing practices, customer service, early termination fees and other contract terms.

The sentiments reported by the GAO come as no surprise as consumers increasingly desire an ever-expanding range of wireless devices, features and services that represent new costs and increasingly-complicated cell phone bills. This is why Validas (www.myvalidas.com) has released its "Wireless Family Plan Shopper's Guide" to help consumers sift through the 86 different family plans offered by AT&T, Sprint, T-Mobile, US Cellular and Verizon Wireless, determine the right plan for their needs and ensure they are getting maximum value for their money.

Did you know? Wireless Waste Facts:

  • 80 percent of wireless subscribers pay too much for their wireless services;
  • Overage minutes cost 600 percent to 2,000 percent more than in-plan minutes;
  • More than 20 percent of in-plan, or paid peak, minutes go unused every month;
  • Less than 5 percent of customers are typically "right sized" for unlimited voice plans;
  • The average $99 plan actually costs more than $130 per month once you tack on the surcharges, taxes, and fees for handset insurance, roadside assistance and 411 calls.

"As consumers, most of us have come to rely on our mobile phones and services as everyday necessities that keep us connected in our busy personal and professional lives," said Tom Pepe, chief executive officer, Validas. "But that doesn't mean we should have to pay a steep price for increasingly complicated calling plans and bills that seem to require an economist to figure out. We want consumers to understand that they can take control of their wireless expenses and save a lot of money with the right knowledge, tools and analysis."

Calling Plan Shopping Tips (All Plans)

  • There's no reason to buy a plan that doesn't include unlimited nights, weekends, and mobile to mobile calls. Consumes should be sure their plan includes these benefits.
  • Some plans seem less expensive because the price for the first line is cheaper than with other similar plans. If that's the case, consumers should check the price for additional lines with each carrier and consider the total cost before buying.
  • Often the right deal for a consumer is with their existing carrier. It doesn't cost anything to switch to a plan that's a better fit for the consumer or their family. Carriers will have a better plan for consumers at their usage levels that they just didn't know about 80 percent of the time.
  • Just because a carrier offers the cheapest plan doesn't mean it offers the best service for an individual or their family. Buyers should check each carrier's coverage map and their deals on new phones during the decision-making process.

So who's the most family friendly carrier? It depends on how you measure it.

  • Cost: T-Mobile is friendliest.
  • Options: Verizon is friendliest.
  • Simplicity of Choices: Sprint is friendliest.
  • Balance of Price and Options: AT&T and Sprint are friendliest.
  • Early Nights and Weekends: Sprint is friendliest.

How MyValidas.com Helps Consumers Right-size and Optimize to Save 22 percent on Average

Consumers can simply use the MyValidas.com online wireless bill analysis and optimization service (www.MyValidas.com) to take control of their wireless expenses. Visitors simply upload a PDF of their most recent cell phone bill to MyValidas.com, the online service automatically analyzes the bill and within about a minute, the system generates a report detailing actionable steps subscribers can take to lower their cell phone bills. The MyValidas online service is built on the same powerful technology that large enterprises and state agencies are using today to save millions of dollars on their wireless investments.

Validas is carrier independent and is only focused on providing subscribers with the most cost-effective plan for their unique needs. Validas offers rate plan analysis and mobile bill audit services for Sprint, Verizon Wireless, AT&T Wireless, US Cellular and T-Mobile subscribers.

***Please note: A copy of the Validas Wireless Family Plan Shopper's Guide is available upon request.

About Validas, LLC

Validas, LLC is the first company to provide consumers, businesses and government agencies with a simple and secure online wireless bill analysis service that enables them to optimize rate plans and save money. Founded by seasoned wireless industry professionals, Validas knows how to cut through the confusion of wireless bills and rate plans to deliver more value for every dollar that subscribers spend on wireless services. Validas' Web-based wireless bill analysis and optimization software platform leverages patent-pending algorithms, processes and PDF scanning capabilities to deliver powerful business intelligence in seconds. With deep wireless industry experience, Validas offers advisory services that cut clients' bottom line costs by an average of 40 percent. The company's software platform also is available as a white-label "Powered by Validas" solution for Wireless carriers, Web portals, wireless dealers, non-profit organizations and other businesses seeking to strengthen their value proposition to their customers.

For additional information please visit the Validas Web site at http://www.myvalidas.com.

SOURCE Validas

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