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By giving enterprises the ability to add real-time voice, video, and data-sharing capabilities from their websites, email communications and mobile applications, Jabber Guest can help improve sales, speed problem resolution and drive customer satisfaction. Built to support the upcoming...
Some of the most technologically advanced organizations in the world today are utilizing strategies based on the concept of the Network Centric Organization. These strategies, methodologies and concepts are important for just about any organization that is geographically dispersed and...
As 13th Cloud Expo / Cloud Expo Silicon Valley draws near, two of its major sponsors are working together in a high-profile way. Hitachi GST (HGST), a Western Digital company, and Verizon Enterprise Solutions today announced that HGST is providing solid-state storage solutions for Veri...
It is 11 October, 2014. I am writing this in Kathmandu, capital of Nepal at the foot of the majestic Himalayas. The date is only marginally significant - it is now 2 years and seven months since I was successfully operated on for pancreatic cancer - but the location perhaps is more rev...
This history of email predates the modern form that we know on our desktops and mobile devices as it tracks its early origins back to the terminals and green screens of the 1960s. Sometime into the following decade we saw the first “electronic mail” message sent on ARPANET, one of th...
In the recent survey I conducted titled "State of Enterprise Mobility 2013" I asked the question, "Does your company view mobile solutions as tactical (LOB or process specific) or strategic (critical to the success of the company)?" Over 220 participants answered the question with 71....
APIs are the foundational element of a mobile app strategy, and are necessary to truly get an enterprise’s massive amounts of data into a usable framework on a mobile device. However, what makes a great API that developers will be successful building against? What's the best architectu...
There’s no doubt, personal mobile devices have permanently, and in many cases positively, altered the workplace. They’ve given employees flexibility in terms of where, when and how they work, offered new ways to collaborate and even delivered cost savings for employers. However, with t...
Hillsong United, is a global musical powerhouse headquartered in Sydney, Australia. While I was in Sydney recently I was able to attend a musical program led by Hillsong's Taya Smith. Taya Smith is the singer of the popular christian worship song Oceans. Last week, our daughter sang...
Does having a library close to your home erode your brain's ability to remember? Unlikely right? But many people continue to believe that having information available nearby, such as in your pocket or purse does. I have heard people speculate that access to Wikipedia and other perso...
I am working on the "State of Enterprise Mobility 2013" survey report this week and wanted to share some of the interesting results. Here is the first question, "How important is B2E (business-to-employee) mobility to your company's success?" End users - 30% stated it has a large to ...
One of the first initiatives for secure booting has been the Unified Extensible Firmware Interface (UEFI) Initiative. This is a superior replacement of the Basic Input Output System (BIOS) and a secure interface between the operating system and the hardware firmware. The UEFI Initiat...
"Saving the technician time during the resolution process holds great value to both the technician and the user, and the Bomgar solution provides that value," said Nathan McNeill, co-founder and chief strategy officer at Bomgar, as he announced today that Hoosier Energy is using Bomgar...
You may not realize it, but your house is getting smarter. Devices that were once entirely manually controlled, whether it’s your thermostat, the locks on your doors, or your porch lights, are now entering an era of autonomy, and the list of devices in the home automation spectrum is c...
The Open Group asks the pertinent question: How prepared are you for the coming together of such growing technical phenomena as cloud, mobile, social computing, and big data? The convergence of technical phenomena such as cloud, mobile and social computing, big data analysis, and the ...
Identity and access management solutions provide governance and visibility capabilities that enable organizations to provision and control access to their applications, cloud infrastructure, servers and both structured and unstructured data. Enterprise IAM deployments are generally eff...
In the first segment of this series, we introduced some key concepts in a network centric operational strategy. In Part 2 we will explore these concepts in greater depth, add some context, and introduce some additional requirements and considerations for you to ponder. Let's now revi...
Taking the alignment of the CMO and CIO beyond strategy into IT Cost Optimization. Without operational excellence and cost optimization—specifically technology asset optimization, whether IT assets or marketing technology assets—cost pressures could limit funding for innovation. With...
I have been writing about the Network Centric Operations approach to mobile field services for the past couple of years and plan to continue with even more enthusiasm. The mobile devices, mobile platforms, communication networks and integration frameworks exists today to revolutionize ...
DreamHost® on Tuesday announced its holistic new mobile blueprint to power its customers' websites. DreamHost's new three-pronged approach to supporting mobile websites and apps was created as a direct result of diverse customer feedback among DreamHost's 375,000 customers. "Empowerin...
Apple’s latest iPhones come with a new operating system with state-of-of-the-art features. Although this operating system is unimaginatively named iOS 7, it’s definitely a “must have” for people who want to stay on the bleeding edge of the technological revolution.
SAP's Mobile Platform allows mobile developers to create a wide variety of different styles of enterprise mobile apps, and supports both native and HTML5/Javascript-based architectures. This article compares and contrasts the four major programming APIs that allow developers to write ...
The Industrial Internet refers to the world of connected sensors on people, equipment, machines, parts, assets, vehicles, inventory, etc. These items are connected by embedded wireless chips that monitor sensors and wirelessly send data to a server somewhere in the world. Here is an ...
Over the past few years, the demand for applications that run on mobile devices has exploded and there is no sign of this demand decreasing anytime soon. This, coupled with the rapid growth of cloud computing, has resulted in a large number of business applications that live outside th...
SYS-CON Events announced today that Telematics Update has been named “Media Sponsor” of SYS-CON's 13th International Cloud Expo, which will take place on November 4–7, 2013, at the Santa Clara Convention Center in Santa Clara, CA. Telematics Update is the reference point for automotiv...
The VoxImplant Web SDK uses WebRTC for WebRTC-enabled browsers and Flash for all others to provide in-browser voice and video capabilities. The native VoxImplant iOS and Android SDKs are also available for integration with mobile apps. Developers can use VoxImplant to easily add servic...
"For companies in almost every industry, the ability to innovate, scale and quickly meet changing customer demands is critical. The ability to prototype new ideas, then build and rapidly deploy communications solutions that grow with the needs of a business can set these enterprises a...
AVer Information, Inc., a leading provider of innovative video conferencing solutions for SMBs and large corporations, and Vidtel, a pioneer in cloud-based any-to-any® video conferencing, today announced a strategic partnership and a joint solution to bring powerful, affordable cloud-b...
Consumers are a funny bunch. We want to be first with the latest hot smartphone. We want flawless experiences when we deal with online services and don’t deal with slow responsiveness well. While our want for new devices is good for the device manufacturers, our lack of patience can be...
Last month while in Sydney, Australia I participated in an interesting session taught by my colleague Ajoy Mallik on how to organize a continuous innovation program internally. Our client had asked us to help them develop this program. I learned a lot from Ajoy! Fast forward to toda...
WebRTC Summit is the ideal opportunity to meet face to face IT professionals and business leaders that you are not currently reaching today. Developers, mobile operators, web site owners and operators will attend the two-day event to understand how to deploy WebRTC and how to use the c...
No individual can really track and understand the impact of change in all the emerging technologies like Cloud Computing, Mobile Computing, Social Media, Agile Methodology and Big Data … You can realistically aim to have an in depth understanding of only a small subset. By in depth un...
The Open Mobile Alliance (OMA) is the leading industry forum for developing market driven, interoperable mobile service enablers. A key area of work within OMA is building enablers that help network operators expose value for apps developers while keeping in mind the quality experience...
I see digital transformation spinning off many different business trends and technology waves. Consumers want to consume media on mobile devices. This in turn drives tablet sales, as most media is easier to view on tablets. Tablets and other mobile devices encourage and promote the d...
Mobile is now the first screen of influence for many marketers while adults are spending more time on mobile media than newspapers and magazines. Timeline of Mobile Marketing Middle ages - Town criers are used to spread messages 1876 - First telephone introduced by Alexander Graha...
It seems it's in the best interest of the U.S. government to have its employees hit the road. A recent study uncovered how a mobile federal workforce is one that is more productive and cost-effective. But getting from here to there, however, proves challenging. Federal agencies and...
In today’s hyper-connected world, Web and mobile application performance is playing a more critical role than ever in driving user adoption and engagement. End-users have high expectations – they expect pages to load faster than ever before and they expect richer and more engaging Web ...
Skinit Inc. is an eCommerce provider of personalized skins and cases for a wide range of consumer products. With over 180 licensed brands, in-house artwork and the ability to completely customize designs, the company reaches a diverse market. Skinit knew it faced an increasingly compet...
Mobile is now the first screen of influence for many marketers while adults are spending more time on mobile media than newspapers and magazines. Timeline of Mobile Marketing Middle ages - Town criers are used to spread messages 1876 - First telephone introduced by Alexand...
The mobile device market is mushrooming, this we know to be true. Whether you think Microsoft’s recent moves to acquire Nokia’s mobile phone unit will change the world, Apple’s tablet and smartphone legacy will endure for the foreseeable future, Google has had an even bigger impact tha...