IBM
Smarter Business Solutions Through Dynamic Infrastructure
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Vol: 1 Iss: 4 |
Jim Milbery: Tell me a little about Xtime's core product and why you made the jump to IVR. John Lee: Well, the core value proposition is to eliminate the pain and frustration that exist when service consumers are interacting with service providers. The scope of what we're talking about... Jun. 8, 2001 Reads: 13,168 |
One of the most critical initiatives that faces modern business executives is the need to improve efficiency. Savvy companies continue to drive costs out of their business model in order to improve the bottom line. Is this a sound business practice? Absolutely. Jun. 7, 2001 Reads: 11,187 |
In the past year NTT DoCoMo has spent $14.7 billion building up a portfolio of European and U.S. telecom interests, including a 15% stake in KPN Mobile of the Netherlands, which is suffering from high debts incurred through its purchase of 3G licenses. Jun. 7, 2001 Reads: 8,491 |
Close your eyes for a minute as you picture the stereotypical computer programmer - one who spends most of his or her time actually programming, a borderline hacker. Okay go ahead. I'm one of those programmers. So I can fairly perpetuate the stereotype, right? Here's what I see: glasse... Jun. 7, 2001 Reads: 8,020 |
3G is not yet fully established, but the promise of increased bandwidth and greater speed has encouraged the development of more sophisticated wireless applications that can use this higher capacity. Jun. 7, 2001 Reads: 14,611 |
Despite a massive marketing drive from the entire Scandinavian telco industry, it turns out that WAP users are typically abandoning use of the technology after just a short time. Businesses, too, iare cold-shouldering WAP. Jun. 7, 2001 Reads: 9,677 |
As mobile computing becomes more widespread, the need for mobility support for Internet devices increases. The number of mobile computers is expected to soar. Cellular phones that offer IP services based on WAP or GPRS are already available, and their number will increase rapidly. 3G c... Jun. 7, 2001 Reads: 7,718 |
Within four years one out of four people on the planet will be wirelessly connected via a mobile device. These mobile devices will soon become an integral part of an individual's personal area network and daily experience. Whether it's a voice-enabled PDA or a smartphone, each device w... Jun. 7, 2001 Reads: 7,712 |
There's no need to always wait for technology to catch up with the way you want to use it. Here's a real wireless app that offered return on investment even in its first year... This particular customer was in a business that serviced industrial customers on a route-oriented basis. Jun. 7, 2001 Reads: 7,994 |
From personal conveniences to life-saving services, there are plenty of niche markets to tap within this 'killer app' of wireless data services. First, though, a strong infrastructure is needed. Location-based services have received considerable attention, and are frequently mentioned ... Jun. 7, 2001 Reads: 12,340 |
As location-based wireless Internet services become more advanced, so does end-user security and privacy technology. The notion that an application or business can 'track' a mobile user is creating major privacy concerns. The wireless Web, labeled by many as 'The First Big Market Oppor... Jun. 7, 2001 Reads: 8,408 Replies: 1 |
The health-care industry is about to lead the way in personalization, but I'm afraid their example won't be a good one to follow. In the wireless industry we discuss personalized content, commerce, and advertising. The principles and challenges are the same, and so is the solution. Jun. 7, 2001 Reads: 8,943 |
The Mobile Internet's unique attributes make it very different from its sister, the World Wide Web. Lack of a keyboard, small display screen, and slow networks all contribute to the wireless Web's reputation of being difficult to get around. Furthermore, people's usage patterns on the ... Jun. 7, 2001 Reads: 7,447 |
WBT: I understand your entry into the wireless space was from real estate. Isn't that rather unusual? SV: I graduated from the University of Calgary in 1986 and thought it would be fun to get involved in commercial real estate. Back then Calgary's real estate market was heavily depende... Jun. 7, 2001 Reads: 10,626 |
Confused about the time and cost involved in taking your enterprise wireless? Will it be worth it? The first step is to make a clear assessment. The next can lead to a spiraling return on investment... Last year, the market fell victim to the wireless-hype tsunami. We were awash in the... Jun. 7, 2001 Reads: 9,521 |
Handset manufacturers did a poor job marketing WAP. With GPRS they'll get another chance, but they'll have to use it wisely. The relationship between WAP and marketing has been mediocre since WAP's introduction more than a year ago. In commercials created by the handset vendors, the WA... Jun. 7, 2001 Reads: 9,165 |
While walking through London the other day, I noticed an advertisement for a mobile phone. Nothing unusual about that, except that the mundane practice of making phone calls seemed insulting to a device such as this. Its gamut of features included the ability to listen to music courtes... Jun. 7, 2001 Reads: 13,405 |
In our last issue, WBT Editorial Advisory Board member Anita Osterhaug gave readers a heads-up about mobile Java ('It's user-centric...and it's coming,' [v. 1 n. 3]). In this issue it's only natural that we take a closer look at some mobile Java that's actually arrived: this month Poin... Jun. 7, 2001 Reads: 10,279 |
Marketing hype is everywhere in our lives. It's unavoidable no matter where you go - flipping through television channels, reading newspapers or magazines, or driving along and looking at the billboards on the highway. Now, don't get me wrong; advertising has its place. It shows the ma... Jun. 7, 2001 Reads: 9,000 |
A wise man once said, 'The future is very different from the past, particularly in one important respect: it hasn't happened yet.' However sensible that may sound, the more you navigate around the wireless space the more you'd be forgiven for thinking that, on the contrary, it's just s... Jun. 7, 2001 Reads: 11,409 |
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