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“Hopenhagen,” a global marketing and communications initiative created by Ogilvy & Mather on behalf of the International Advertising Association to support climate change at December’s United Nations Climate Change Conference in Copenhagen, is expanding its social media and interactive outreach efforts with the addition of Millennial Media to the list of companies providing marketing support. The Hopenhagen campaign urges citizens of the world to visit the Hopenhagen.org website, sign a petition demanding their leaders support climate change, and share their messages of hope through social media applications. As a campaign that is using social media to connect the people of the world with their leaders, mobile is an important element of this outreach, Millennial Media has been selected to drive reach and awareness to the Hopenhagen campaign to mobile internet users... (more)

Electronic Business Performance Management at Deutsche Telekom with ASC software

The Largest Call Center Project in Germany Hoesbach/Germany, November 8th, 2012 - Deutsche Telekom's customer service (DTKS) in Germany is based on a decentralized call center structure with 33 locations and more than 10,000 employees. It supports a dynamic market, posing major challenges for personnel and processes. With the introduction of an electronic Business Performance Management (eBPM) system, the company meets these challenges by recording and processing customer contacts. This method improves the coaching process, strengthens customer relationships, optimizes business processes and improves the quality of customer service. In order to implement this system, DTKS selected ASC's quality management solution, INSPIRATIONpro. The solution was also chosen based on data security, the general legal situation, costs, time frame for implementation, IT infrastructure... (more)

ASC Implements Quality Management Solution for Lottery Giant in The Netherlands

De Lotto Selects ASC After Recognition for Best Customer Service in The Netherlands Hoesbach/Germany, May 13, 2013 - ASC (www.asctelecom.com), a leading global provider of innovative solutions to record, analyze and evaluate multimedia-based communications, today announced the successful implementation of VoIP recording and quality management solutions for De Lotto, the famous Dutch lottery organization. The organization chose ASC after its contact center was recognized as providing the best customer service in The Netherlands. ASC's quality management system, INSPIRATIONpro, helped to increase the customer satisfaction rating for 32 agents and five supervisors from 6.4 to 8.6. For retailers, it climbed to 8.9. Marco Mueller, COO of ASC, said, "De Lotto chose ASC because it wanted to maintain its number one customer service ranking, and I think we increased its l... (more)

Enterprise Mobility, Business Executives and Mobility Vendors

Recent surveys point to the fact that companies are viewing enterprise mobility in an increasingly strategic manner.  They see compelling mobile apps as the front lines of marketing, sales and customer service.  They are providing executives and managers with business intelligence apps on their tablets to improve visibility, situational awareness and decision-making. When strategic enterprise mobility expands to include integration with theInternet of Things entire new business models and competitive arenas will open up.  Can you image a maintenance person entering a plant building and wirelessly surveying all of the equipment located there for repair and maintenance needs?  The machines can wirelessly communicate their own needs using wireless embedded chips connected to sensors.  All of the equipment could be connected to a command and control center on the other si... (more)

2010 Toyota 4Runner Adds to Rich Heritage With More Power, Better MPG

TORRANCE, Calif., Sept. 24 /PRNewswire/ -- Toyota Motor Sales (TMS), USA, Inc., introduced the all-new 2010 Toyota 4Runner today at the State Fair of Texas. When the first Toyota 4Runner sport utility vehicle (SUV) was launched back in 1984 it was a revolutionary new vehicle based on the mechanics of the four-wheel-drive Toyota pickup truck. The 4Runner combined the versatility and go-anywhere ability of four-wheel-drive with the comfort and utility found in passenger cars. Twenty-five years, four generations and more than 1.5 million sales later, the 4Runner continues to evolve while remaining close to its roots. The all-new fifth-generation 4Runner is even more rugged and athletic, and packed with more power and better mileage. A completely redesigned interior and unique cargo area make the newest 4Runner smarter, more comfortable, and more versatile than eve... (more)

EMCORE Corporation Announces Expansion of ClearLight(TM) Tunable Laser Technology Platform With New micro-ITLA

ALBUQUERQUE, NM -- (Marketwire) -- 03/19/10 -- EMCORE Corporation (NASDAQ: EMKR), a leading provider of compound semiconductor-based components and subsystems for the fiber optic and solar power markets, today announced the expansion of its Telecom DWDM product portfolio empowered by the ClearLight™ proprietary tunable external-cavity laser (ECL) technology platform, with the introduction of the new micro-ITLA (Integrable Tunable Laser Assembly). EMCORE's micro-ITLA is specifically designed to meet the needs of 40 and 100 Gb/s (gigabits per second) line-cards and transponders. Its features include narrow linewidth, low noise, frequency fine tune and high output power, while providing the full functionality of the ITLA multi-source agreement (MSA) in a quarter-size form factor and with half the power consumption. This next step in product density is made possible by E... (more)

Sabre Launches World’s First Platform to Book High Definition Video Conference Rooms

Sabre, a global technology leader serving travel agencies and corporations, today announced the launch of its award-winning, patent pending platform to shop and schedule high definition video conference meetings globally. Sabre Virtual Meetings, the world’s first global reservation system for video conferencing, eliminates the hassles of booking video conferences with an easy-to-use, cloud-based scheduling system for private and public rooms. Sabre's new reservation system for virtual meetings lets corporations easily shop, book and connect high definition video conferencing rooms. (Photo: Business Wire) The Global Business Travel Association (GBTA) along with Fast Company recently named Sabre Virtual Meetings the winner of its Business Traveler Innovation Awards in the travel management category. Sabre is launching its virtual meeting platform to corporations and tr... (more)

United To Launch Chicago-Shannon Service, Boost Houston-London Options

CHICAGO, Oct. 3, 2012 /PRNewswire/ -- United Airlines today announced it will inaugurate five-times-weekly non-stop service between its Chicago hub and Shannon, Ireland, from Jun. 6 to Aug. 26, 2013, subject to government approval. The airline will also launch a third daily service between its Houston hub and London Heathrow, effective Mar. 30, 2013. "Our global network, which includes unmatched hub locations in the U.S. and the Pacific, sets United apart from our competitors," said Jeff Smisek, United's president and CEO. "These new flights offer travelers more choice and convenience, while our continuing investment in new aircraft, onboard products and services and technology results in a better travel experience for customers." Chicago-Shannon The Chicago-Shannon flight will depart Chicago O'Hare five times each week at 6 p.m., arriving in Shannon at 7:30 a.m. t... (more)

Liquid Image Named Best of CES Innovations 2013 Design and Engineering Awards for Personal Electronics

Liquid Image named as an International CES Innovations 2013 Design and Engineering Awards Honoree for the APEX HD+, Wi-Fi Snow Goggle. Products entered in this prestigious program are judged by a preeminent panel of independent industrial designers, engineers and members of the media to honor outstanding design and engineering in cutting edge consumer electronics products across 29 product categories. Liquid Image Apex HD+ Wi-Fi Snow Goggle Named Best of CES 2013 Design and Engineering Awards in Personal Electronics. (Photo: Business Wire) Selected as the winner of the Personal Electronics Category, the Liquid Image APEX HD+ is revolutionizing the way athletes, snow enthusiasts and families alike can share their experience on the slopes. The Apex HD+ is a snow goggle with an integrated Full HD camera that is also Wi-Fi enabled. With a free app, the camera can stream... (more)

Urban Airship Predicts Apple Passbook Adoption in 2013 Will Usher in the Third Wave of Mobile Marketing Investment

PORTLAND, OR -- (Marketwire) -- 01/04/13 -- Urban Airship, the global leader in mobile push messaging to build relationships with connected consumers, today predicted that mobile marketing will enter its third wave of investment in 2013 as more businesses and consumers discover the value and convenience of Apple® Passbook® passes. Key reasons include the ease and speed with which businesses can now deliver offers, tickets and boarding passes to a convenient, centralized wallet on consumers' mobile devices. This offers real value and convenience for the consumer and streamlines ways for businesses to effectively close the loop from digital acquisition and engagement to conversion. Urban Airship will host a webinar with the Mobile Marketing Association on January 24, focusing on the promise of Passbook and how passes can be rapidly adopted to bolster existing mobile ... (more)

RadioShack and Beats By Dr. Dre Partner on New Campaign Featuring Star Track Entertainment/Interscope Records Recording Artist Robin Thicke and the Beats Pill Speaker

FORT WORTH, Texas, April 29, 2013 /PRNewswire/ -- RadioShack will premiere a new TV spot today that pays homage to the recently released music video for recording sensation Robin Thicke's hit single "Blurred Lines" and the Beats by Dr. Dre Pill portable Bluetooth speaker. (Photo: http://photos.prnewswire.com/prnh/20130429/LA03662) The 30-second commercial ties into a special in-store offer that will allow RadioShack customers and music fans to download an exclusive remix of "Blurred Lines" with the purchase of any qualifying product. "Partnering with a strong brand like Beats marks one of the ways RadioShack is broadening our customer appeal," said Jennifer Warren, senior vice president and chief marketing officer for RadioShack. "Teaming up with Beats on this campaign invites more consumers to discover RadioShack as a destination for the hottest music accessories – ... (more)

CloudEXPO Stories
Using serverless computing has a number of obvious benefits over traditional application infrastructure - you pay only for what you use, scale up or down immediately to match supply with demand, and avoid operating any server infrastructure at all. However, implementing maintainable and scalable applications using serverless computing services like AWS Lambda poses a number of challenges. The absence of long-lived, user-managed servers means that states cannot be maintained by the service. Longer function invocation times (referred to as cold starts) become very important to track, because they impact the response time of the service and will impose additional cost. Additionally, the transition to smaller individual components (much like breaking a monolithic application into microservices) results in a simpler deployment model, but makes the system as a whole increasingly complex.
In a recent survey, Sumo Logic surveyed 1,500 customers who employ cloud services such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). According to the survey, a quarter of the respondents have already deployed Docker containers and nearly as many (23 percent) are employing the AWS Lambda serverless computing framework. It's clear: serverless is here to stay. The adoption does come with some needed changes, within both application development and operations. That means serverless is also changing the way we leverage public clouds. Truth-be-told, many enterprise IT shops were so happy to get out of the management of physical servers within a data center that many limitations of the existing public IaaS clouds were forgiven. However, now that we've lived a few years with public IaaS clouds, developers and CloudOps pros are giving a huge thumbs down to the...
While more companies are now leveraging the cloud to increase their level of data protection and management, there are still many wondering “why?” The answer: the cloud actually brings substantial advancements to the data protection and management table that simply aren’t possible without it. The easiest advantage to envision? Unlimited scalability. If a data protection tool is properly designed, the capacity should automatically expand to meet any customer’s needs. The second advantage: the cloud is the simplest way to centralize the storage of all secondary data sources while also providing unlimited compute that can be used to gain additional insight and business value from that data. Finally, the ability to do automated Disaster Recovery (DR) without maintaining a DR facility is unquestionably a major value of the cloud, and simply isn’t possible otherwise. Join W. Curtis Preston,...
As you know, enterprise IT conversation over the past year have often centered upon the open-source Kubernetes container orchestration system. In fact, Kubernetes has emerged as the key technology -- and even primary platform -- of cloud migrations for a wide variety of organizations. Kubernetes is critical to forward-looking enterprises that continue to push their IT infrastructures toward maximum functionality, scalability, and flexibility. As they do so, IT professionals are also embracing the reality of Serverless architectures, which are critical to developing and operating real-time applications and services. Serverless is particularly important as enterprises of all sizes develop and deploy Internet of Things (IoT) initiatives.
ShieldX's CEO and Founder, Ratinder Ahuja, believes that traditional security solutions are not designed to be effective in the cloud. The role of Data Loss Prevention must evolve in order to combat the challenges of changing infrastructure associated with modernized cloud environments. Ratinder will call out the notion that security processes and controls must be equally dynamic and able to adapt for the cloud. Utilizing four key factors of automation, enterprises can remediate issues and improve their security posture by maximizing their investments in legacy DLP solutions. The factors include new infrastructures opening up, public cloud, fast services and appliance models to fit in the new world of cloud security.